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    Can anyone tell me the best way to organise a refund on Fleabay?

    Just purchased an expensive clothing item and am not satisfied.

    They have rules and regulations on the site but they're so long whinded i just wondered if someone could help me sort this out. Has anyone got any information or experience they could share on how i should conduct contacting the seller for a refund?


    Cheers.

    6 Comments

    Well whats the reason why u want a refund?

    i'm assuming the item is not as described.
    First contact the seller and try and get the situation rectified.
    if that fails you open a paypal item not as described dispute.
    You provide details to paypal
    Paypal will tell you when to send the item back TRACKED.

    Original Poster

    MarzBarz;5581774

    Well whats the reason why u want a refund?



    Jetpac;5581884

    i'm assuming the item is not as described.First contact the seller and … i'm assuming the item is not as described.First contact the seller and try and get the situation rectified.if that fails you open a paypal item not as described dispute.You provide details to paypalPaypal will tell you when to send the item back TRACKED.



    Right - you pretty much nailed it Jetpac. It wasn't as described pretty much yeah, so i asked the seller if i could have a refund.

    He sent me a message this morning saying 'if you send the item back i will refund you the item.'

    Is that all well and good? My one problem is how can i tell if he's going to be truthful to his word? Thanks guys.

    I'd open a paypal dispute whether the seller is cooperating or not personally.

    That way you've got a record of everything and you're covered should they try to scam you.

    Original Poster

    teambintip;5587072

    I'd open a paypal dispute whether the seller is cooperating or not … I'd open a paypal dispute whether the seller is cooperating or not personally. That way you've got a record of everything and you're covered should they try to scam you.



    Ah okay cheers mate, and how would i go about that?

    dont forget when sending it back always send recorded or if above £32 (ithink) send special delivery x
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