Can I have my Negative Feedback removed please?

41 replies
Found 27th Sep 2010
I've sent two messages to the admin already.

41 Comments

Original Poster

I thought I clicked the feedback section!

Jumpingphil

Is the feedback truthful?



have you read it?

lolz

i dont see why it should be removed. PPG shouldn't really be used for this kinda thing.

47p oO

Original Poster

His feedback of my services is I have poor maths.
Either way the feedback I left for him was removed (I believe I had better reasons anyway) so mine should be removed also.

EDIT: This is between the mods and me incase I get suspended (this wasn't even supposed to be in misc!!)

Edited by: "Met-Cast" 27th Sep 2010

lol the sad thing is tht person been a member for 4 years !

Jumpingphil

Hi ya Charlie, How you doing?Yep, I read it.Seems reasonable but I don't … Hi ya Charlie, How you doing?Yep, I read it.Seems reasonable but I don't think I would leave a neg for it, not sure.I wouldn't pay the extra, but I suspect there may have been a mix up and perhaps PPG was meant to be used.Difficult without hearing both sides but I doubt it will get removed.



good thanks mate and yourself?

Banned

I don't think it should be removed and asb seems to think its fair too

Hardly surprising. You got your full asking price. If you intend to ask … Hardly surprising. You got your full asking price. If you intend to ask for more than your headline price depending on payment method, factor that in within the OP please. Consider offering a discount if ppg, but as always, we don't recommend that payment method.



have just read the thread and it seems you didn't specify ppg, whether it's the norm or not is irrelevant imo

Original Poster

Okay so I was "wrong" there I only asked him to pay the 47p out of good will not technicality. 47p means nothing at all, could've at least replied to me after that (poor communication anyone?), but if his was removed why can't mine be? If not thanks for letting me know. It's not like I sent the item late or wasn't as described I sent it the same or next day so wasn't reflective of my services as a seller?

EDIT: I left him the neg after he stopped replying.
Edited by: "Met-Cast" 27th Sep 2010

As somebody that hasn't traded on here I think you're damned if you do and damned if you don't-
buyers prefer PPG yet mods and FT/FS seem to advise just PP.

47p? lol


I wouldn't leave neg for that at all, saying that if they had paid already without realising PPG or paypal fees, i wouldn't ask for the extra 47p too.


I haven't left neg in ebay for lot worse rip offs, i'm quite kind like that :-)

Banned

if that feedback gets removed, you might as well removed the feedback system.

Based on the feedback left, it sounds like you were being a bit of an ****. You should have factored it in, and if you made a mistake, well its 47p dude - shop at home bargains for a week and make it back.

Original Poster

Marina

47p? lol :DI wouldn't leave neg for that at all, saying that if they had … 47p? lol :DI wouldn't leave neg for that at all, saying that if they had paid already without realising PPG or paypal fees, i wouldn't ask for the extra 47p too.I haven't left neg in ebay for lot worse rip offs, i'm quite kind like that :-)



Ahh thanks but i'm not like that its a principal thing with me.

I deserve this neg it seems. Thanks for the help I've liked your posts although it doesn't do much -.-.

Jumpingphil

Stupid me, I didn't think to read the for sale thread.Having read it, I … Stupid me, I didn't think to read the for sale thread.Having read it, I think his offer should have been taken up and then there wouldn't have been a problem either way."I am happy to repay PPG.Please refund my other payment and I will pay again with PPGThanks"



i agree, just have to take the neg im afraid met-cast

Met-Cast

Ahh thanks but i'm not like that its a principal thing with me.I deserve … Ahh thanks but i'm not like that its a principal thing with me.I deserve this neg it seems. Thanks for the help



NP. Don't worry even if it stays, people who deal with you in future can easily see how trivial the matter in the neg is.


Met-Cast

I've liked your posts although it doesn't do much -.-.



........................








Banned

OP,

I thought we'd dealt with this matter already. Feedback is a personal view of how a member interprets the complete transaction.

I removed the feedback you left as it was unfair. The information we needed to confirm this decision had already been posted, hence why we were able to make a judgement. As a rule we won't normally get involved, but in this instance we were satisfied that your feedback was unfair, without merit and that you'd be better off learning from this in future.

I think you could have been clearer but that other guy is a right plonker for leaving you that feedback. ppg gift is the norm on here.

vibeone

if that feedback gets removed, you might as well removed the feedback … if that feedback gets removed, you might as well removed the feedback system.Based on the feedback left, it sounds like you were being a bit of an ****. You should have factored it in, and if you made a mistake, well its 47p dude - shop at home bargains for a week and make it back.




Agreed,buyer tried to resolve and op continued to be awkward,That feedback is 100 percent accurate,has been left correctly and there is no valid reason for it's removal.

Banned

Randa1

I think you could have been clearer but that other guy is a right plonker … I think you could have been clearer but that other guy is a right plonker for leaving you that feedback. ppg gift is the norm on here.



PPG is not the norm though. There is nothing to stop agreement between traders to use it - but HUKD suggests its not a good idea, since it helps scammers. Obviously that's not applicable in this instance, which all seems so petty and unnecessary. I wouldn't have the cheek to ask for 47p. The other guy offered to pay by reverse charging and then hit with a neg feedback which was retaliated.

Personally I think they should both remain since it shows they are not dishonest, but both a bit petulant to deal with. Obviously that may be wrong... but its how it comes across. I dont trade on here (I buy new and give stuff away!), but I wouldnt be put off with dealing with either. I would however, make sure I'd make 100% sure of how the trade would proceed. That feedback tells me that step is necessary... but of course its only there now on one side.

Banned

guv

PPG is not the norm though. There is nothing to stop agreement between … PPG is not the norm though. There is nothing to stop agreement between traders to use it - but HUKD suggests its not a good idea, since it helps scammers. Obviously that's not applicable in this instance, which all seems so petty and unnecessary. I wouldn't have the cheek to ask for 47p. The other guy offered to pay by reverse charging and then hit with a neg feedback which was retaliated.Personally I think they should both remain since it shows they are not dishonest, but both a bit petulant to deal with. Obviously that may be wrong... but its how it comes across. I dont trade on here (I buy new and give stuff away!), but I wouldnt be put off with dealing with either. I would however, make sure I'd make 100% sure of how the trade would proceed. That feedback tells me that step is necessary... but of course its only there now on one side.



I've already said most of this - its 47p init. You'd just shop in poor persons shops for a day or so to make it back.

guv

PPG is not the norm though. There is nothing to stop agreement between … PPG is not the norm though. There is nothing to stop agreement between traders to use it - but HUKD suggests its not a good idea, since it helps scammers. Obviously that's not applicable in this instance, which all seems so petty and unnecessary. I wouldn't have the cheek to ask for 47p. The other guy offered to pay by reverse charging and then hit with a neg feedback which was retaliated.Personally I think they should both remain since it shows they are not dishonest, but both a bit petulant to deal with. Obviously that may be wrong... but its how it comes across. I dont trade on here (I buy new and give stuff away!), but I wouldnt be put off with dealing with either. I would however, make sure I'd make 100% sure of how the trade would proceed. That feedback tells me that step is necessary... but of course its only there now on one side.



every single thing i've bought on here the seller has asked for payment through paypal gift, it may not be the mods preffered way for people to pay but it's the sellers prefferred way, therefore it's the norm.

I've had payment refunded and been asked to pay it again, because i didnt use ppg.

Banned

I don't really use the FS forum since it turned into a flee market, but I asked for PP Gift by default - but I would never assume "Paypal" meant "Paypal Gift".

If people wanted to pay via paypal, that would be fine with me, but they would pay the fees. The protection is so poor on non-ebay sales though, you'd be better off saving your money and following the FS rules such as getting landline telephone numbers and addresses.

I think the negative feedback is a bit harsh saying that op should have refunded payment and asked for it to be paid again by ppg.

Wow going to state now and everytime that I want certain payment methods if people are going to be able to drop negatives on your feedback (better to be careful then sorry). Op should be allowed to leave neutral at least if he thought the comms were poor surely? Even if the OP shouldn't of been to hasty with his demmands? Think your going to have to take this on the head Meta-Cast even if it seems a little finiky or harsh in a little way (should really be a neutral also.) As a negative suggests he's been really harsh in asking for something, though you should of just refunded and asked for it again, if the guy was going to rip you off I think he would of started elsewhere, though at the time I guess he had little or no feedback so can see the OP's hesitance to refund first after posting.

People stop saying PPG isn't the normal. It is on here or you would be simply getting people retracting money later on and they could do this as Paypal wouldn't want to know, they hardly want to know on ebay, there certainly not going to cover here. I personally only accept this or BT, BT is now my prefered line of payment due to the amount of people who don't like using paypal as they are about as covered as a chocolate fireguard.

Banned

Randa1

I've had payment refunded and been asked to pay it again, because i didnt … I've had payment refunded and been asked to pay it again, because i didnt use ppg.



Which is fair enough, but if you read the thread the buyer offered to do this and was refused.

colinsunderland

Which is fair enough, but if you read the thread the buyer offered to do … Which is fair enough, but if you read the thread the buyer offered to do this and was refused.



yes because he'd already posted the item, my point being that ppg is the norm, so he was right to expect the buyer to know this.

Banned

Randa1

yes because he'd already posted the item, my point being that ppg is the … yes because he'd already posted the item, my point being that ppg is the norm, so he was right to expect the buyer to know this.



Why? I wouldn't expect it. I know many people ask for PPG but personally I would rather pay the fee's for the protection.
It's like ordering something online then a few days later getting an email saying 'we noticed you paid by credit card, we get charged 2.5% for this so please pay extra', theres no way anyone would pay that.

LOL What a loser this person is.

Can you just send me the 47p? As i've already posted it now.



From the buyer

I asked for payment details and was told Paypal. I then paid and was told … I asked for payment details and was told Paypal. I then paid and was told to pay another 47p for fees. You want to sell, you pay the fees or factor that into your price. Totally unreasonable seller and I will avoid in future!!!



HAAAAAAA

colinsunderland

Why? I wouldn't expect it. I know many people ask for PPG but personally … Why? I wouldn't expect it. I know many people ask for PPG but personally I would rather pay the fee's for the protection. It's like ordering something online then a few days later getting an email saying 'we noticed you paid by credit card, we get charged 2.5% for this so please pay extra', theres no way anyone would pay that.



It's nothing like ordering something online and then being asked to pay an additional fee later. If you want to make the example analogous then it would be: It's like ordering something online then when the final bill came up you notice that there was an extra 2.5% charge, but instead of paying it you just gave them the total minus 2.5%. Remeber the buyer agreed £8 to the seller, and technically it was paypal who charged the buyer 47p for using the service. The seller never recieved the correct money that he billed the buyer for.

It seems to me that met-cast was given bad feedback, not for charging an extra 47p, but for asking for the exact amount he agreed to. After looking at the thread it seems the following happened:
1) Sale agreed
2) Buyer pays with paypal
3) Seller contacts buyer asking for the 47p he was charged for the transaction
4) Buyer offers to pay by paypal gift if his money is refunded first
5) Seller makes buyer aware he doesn't want to risk it after posting
6) Buyer stops communication
7) Seller leave negative feedback
8 ) Buyer retaliates with negative feedback

I see two things wrong with this. If i realised there was going to be a charge coming the sellers way then i would contact the seller. Seems sensible.

Secondly, the buyer was never forced to pay the extra 47p only asked. He agreed to pay £8 to the seller, but infact paid 47p less. Paypal took the extra 47p, nothing to do with the seller. Hence, no justification for leaving negative feedback.
aSB made an extremly poor call on this. It's contardictory for one neg to stand while the other is removed. Ludicrous decsion.

Edited by: "dungavel" 28th Sep 2010

Banned

What a load of rubbish.
When you agree to use paypal you agree to pay them a fee. The seller did get the full amount, paypal then charged him the 47p. The buyer sent the £8.
Are you suggesting that everyone who sells on ebayshould contact the buyers and say 'the item sold for £50, but I only got £45 as paypal charged me, send the extra £5?

Paypal charged the person who recieved the money the fee not the buyer. Thats where your argument falls down.

ASB made the right call.

I am with Colin here, the OP asked for Paypal and no where did he say "If you can pay via PP gift"... He then states on the thread "You owe me £0.47 if you could kindly send that to me, as that's what i've had to pay in fees.".....

Seriously, they owe you? You chose to accept paypal and didn't state the terms,... learn and move on...

Banned

Final response from me on this matter to the OP.

Your feedback was removed as you claimed the buyer cheated and conned you, whilst still owing you 47p. That was factually incorrect for the reasons I explained. You may still be free to leave feedback for the buyer, but this should reflect your experience of the transaction, not your gripe about a member failing to pay your fees.

Banned

Final response from me on this matter to the OP.

Leave neutral/bad feedback suggesting the buyer was impatient and too quick to leave feedback before you had a chance to rectify the issues he/she had.

Thats reasonable I would say. But I still think you were being really silly and petty, and asking for 47p? You sound like you know who - the whinger.

aScottishBloke

Final response from me on this matter to the OP.Your feedback was removed … Final response from me on this matter to the OP.Your feedback was removed as you claimed the buyer cheated and conned you, whilst still owing you 47p. That was factually incorrect for the reasons I explained. You may still be free to leave feedback for the buyer, but this should reflect your experience of the transaction, not your gripe about a member failing to pay your fees.



Can the OP leave negative feedback if he feels that he has a bad experience even if others disagree? Just to clarify? ( I should think this is the case but who knows)

Final response from me on this matter to the OP.

Think you have heard it all now, request to lock this thread. I'm sure you'll be careful in mentioning payment methods in your future listings.

Good luck.




Edited by: "Marina" 28th Sep 2010

Banned

Users are free to leave feedback as they see fit and we wouldn't normally intervene. However we were made aware of the dispute and the facts were already established, hence why we took the decision to remove the negative on this rare occasion.

aScottishBloke

Users are free to leave feedback as they see fit and we wouldn't normally … Users are free to leave feedback as they see fit and we wouldn't normally intervene. However we were made aware of the dispute and the facts were already established, hence why we took the decision to remove the negative on this rare occasion.



Thanks ASB. That should be really your final comment

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