Groups

    Can i take my telephone number with me when i move?

    Hi i had thought that when i moved house i would be able to have the same home telephone number. But i changed my line rental from BT to Sky, and having cancelled sky because of their moving charge, they've now told me i cant have the number because it now belongs to them. Is this correct?

    20 Comments

    Hi I used to work for Virgin,

    You can't take your number if you move house and suppliers as the number is actually owned by the company.ie Your original number is owned by BT.

    Hope this makes sense.

    Yeah sky own the number, might not have been so straight forward anyway. If you are moving exchange areas eg. You move from Newcastle East to Newcastle West even though they both begin 0191 2 you would not be able to move your number.

    Original Poster

    damn i hate changing numbers...

    Banned

    Are you staying in sunny Manchester?

    Original Poster

    yeah moving from sunny levenshulme to even sunnier ladybarn.

    Original Poster

    Jumpingphil

    Blimey, they didn't teach you well then did they?I moved 13 months ago … Blimey, they didn't teach you well then did they?I moved 13 months ago and was with BT.I'm now with Virgin, and guess what? I still have the same number.



    how did you do it?

    Depends if the addresses are both covered by the same BT exchange - Even though you would be going to a different supplier the number would still route through the BT network.

    I suggest you give BT a call and they should be able to tell you if you can move number to new area (Maybe dont mention that you are looking a different provider though). If this is OK speak to Virgin and they should be able to sort for you with BT - You will need to give them your account number etc

    Banned

    Randa1

    yeah moving from sunny levenshulme to even sunnier ladybarn.



    Ladybarn is quite nice.

    Original Poster

    DLM

    Ladybarn is quite nice.



    yes nicer than levenshulme, although have no complaints here just the house is too small.

    Original Poster

    monkey.nut

    Depends if the addresses are both covered by the same BT exchange - Even … Depends if the addresses are both covered by the same BT exchange - Even though you would be going to a different supplier the number would still route through the BT network. I suggest you give BT a call and they should be able to tell you if you can move number to new area (Maybe dont mention that you are looking a different provider though). If this is OK speak to Virgin and they should be able to sort for you with BT - You will need to give them your account number etc



    So will bt be able to sort it out, even though i moved my linerental to sky?

    Sorry misread about Sky line rental - What would normally happen if you stopped your Sky line is that the number would revert back to the pot of available numbers for BT off the exchange. If you were staying at same address and wanted to keep number you would need to move back to BT and then move number over to Virgin. This wouldnt be ideal for you though as i think they have a minimum 3 months term.

    Best bet is to speak to Virgin and arrange a number port if possible (from the Sky account to Virgin at your new address). Although the number belongs to BT you can move it between any providers. However you wont be able to do this once your account with Sky ceases.

    Original Poster

    Jumpingphil

    I phoned Virgin, told them I was moving, told them who I was with, asked … I phoned Virgin, told them I was moving, told them who I was with, asked if I could keep the same number, and the rest, they say, is history.



    Brilliant thanks monkeynut and jumpingphil
    well i cancelled sky today and i'm moving within the next week or so, so there will a crossover between the 2 houses, i'm hoping sky will ring back to say they'll drop the charge for moving, if they dont, i'll get virgin at the new house, so i'll ring and ask them.

    Original Poster

    Jumpingphil

    Because of a mix up with my original plans, I think I only gave Virgin … Because of a mix up with my original plans, I think I only gave Virgin something like 1 weeks notice of the move. It might have been a bit longer, but not much.They were brill.


    Well i'm hoping they can do it pretty quick, with 2 kids and lots of nights in i need my TV and broadband!

    Banned

    Randa1

    yes nicer than levenshulme, although have no complaints here just the … yes nicer than levenshulme, although have no complaints here just the house is too small.



    I used to go to a nightclub in Levenshulme in my 20's.

    Original Poster

    DLM

    I used to go to a nightclub in Levenshulme in my 20's.



    there was a nightclub here? where, it's all old mens pubs now apart from m19 bar.

    Banned

    Randa1

    there was a nightclub here? where, it's all old mens pubs now apart from … there was a nightclub here? where, it's all old mens pubs now apart from m19 bar.



    I have been in M19 also.

    It was called the palace and I used to go every friday night with my girlfriends.

    It was near the train station.

    Original Poster

    I'm trying to think where it could have been, but theres a block of flats near there maybe they were converted.

    Banned

    Randa1

    I'm trying to think where it could have been, but theres a block of flats … I'm trying to think where it could have been, but theres a block of flats near there maybe they were converted.



    manchesteririshfestival.co.uk/200…tml

    Original Poster

    Ahhh it's an asian function/ restaurant place now. Apparently it was the first nightclub my boyfriend ever went to.

    Jumpingphil

    Blimey, they didn't teach you well then did they?I moved 13 months ago … Blimey, they didn't teach you well then did they?I moved 13 months ago and was with BT.I'm now with Virgin, and guess what? I still have the same number.



    That's probably why he used to work for virgin X)
    Post a comment
    Avatar
    @
      Text
      Top Discussions
      1. What do I do if item is damaged I bought on eBay.33
      2. Biscuit addiction2057
      3. Extractor fan blown? (excuse the pun)45
      4. Xbox One S or Xbox One X810

      See more discussions