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    can someone please help me out some advice please on getting charged extra on my card !!

    hi i have been shopping at a store numerous times and i didnt bother checking my online banking just did today had a big shock as they have always overcharged me for things bought for example i bought few stuff for about 20 pounds and checked my card says 36 charged for that transaction as i dont have the receipt what can i do now silly me for using my damn card all time, didnt think they will over charge as i always get stuff from there, at least 2 transactions have def been overcharged but only thing is cant go back to them as dont have receipt and will bank belive me im stuck dont know what to do to get money back any ideas please will be much appreciated

    5 Comments

    Is it an online store?
    You should have receipts/amounts online if it is.
    If not/ either way contact your credit card company to inform them and
    ask them for further advice........

    did you purchase the items with a credit card, or is this through a current account debit card?

    Original Poster

    simon012;2329775

    Is it an online store?You should have receipts/amounts online if it is.If … Is it an online store?You should have receipts/amounts online if it is.If not/ either way contact your credit card company to inform them andask them for further advice........



    hi i dont have recipts as i didnt shop online only from the store and im so sill never keep receipts have tried to look for them i havent got them will bank beleive me how will they know etc :oops:

    Original Poster

    dr_badbeats;2329781

    did you purchase the items with a credit card, or is this through a … did you purchase the items with a credit card, or is this through a current account debit card?



    its not credit card just normal visa electron card

    Original Poster

    simon012;2329775

    Is it an online store?You should have receipts/amounts online if it is.If … Is it an online store?You should have receipts/amounts online if it is.If not/ either way contact your credit card company to inform them andask them for further advice........



    the thing is i dont want to contact bank and then they say give proof like receipts which i havent got i have learnt my lesson now always check receipts and keep them etc damn but i will take your advice an dcontact bank see what they say worth a try thanks guys
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