I have to send my daughters sony erricson w810i in for repair as the camera won't work, keeps jumping back to the main screen. The address is a freepost address and i have been told to get a proof of posting but that only insures up to £34. Can i just purchase extra insurance?


    the post office can charge you for the extra insurance only

    Not if your sending freepost, you can of course still send to the freepost address by special delivery or whatever. Or you have to buy optional insurance.

    Original Poster

    even if you didn't buy it from car phone warehouse

    You should find that the company doing the repair has the insurance covered as they are paying for the postage. That is why they ask only for proof of postage.

    Original Poster

    mines from additions, same place. I am supposed to send it back to them but they can't guarantee a repair or replacement and i don't want a refund as i only paid £30 as got £15 off for new customer.

    Original Poster

    Wish i'd known about carphone warehouse this afternoon as my nearest is about 12 miles away and i went shopping today and walked right past it!
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