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    canceling xbox live

    Used a card to buy a months membership in Aug of lastyear and its been charging me every month since. How do i cancel it?

    4 Comments

    This happened to me last year, you need to ring them and ask them to turn auto renew off.

    ring 08005871102, I cancelled mine as a fully annual payment went out at £40.00 got a refund because I was within 30 days of the subscription.

    Went though a auto answering system but ended up speaking to a very helpful well spoken australian.

    I didn't think I had to bother ringing up as I got a automated message though xbox live asking if I wanted autorenewel off or on.
    Edited by: "antony4462" 6th Feb 2011

    Original Poster

    nice one thanks guys. do i need any details at hand wen i ring?

    sign into your live account, have your live ID to hand and the last 4 digits of the card you used to make the original payment.
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