Cancellation of order

    I accidentally placed an order of the same item 2 times. The first one it says the payment has already been taken while the 2nd one is still on security check anyone can direct me to the correct steps to cancel the 2nd order online? i can seem to find it in the account section which was mentioned in the help section of the site. Thanks very much.


    Original Poster

    The cancel order tab isnt selectable as well.

    Ring them up.

    Original Poster

    yea thats what im gonna do come 9am. but it says on the site that i can only cancel if the oreder has not yet entered the shipping process. Im afraid any minute from now i would not be able to cancel as it also said most of the orders enter the shipping process in 5 minutes.
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