Cancelling virgin media

Banned 7
Found 6th Jun 2010
How many days notice do you have to give to virgin media to cancel.

contract finishes on the 6th july , but didn't get to call tjhem today as lines were closed

I heard it was 30days ... so will i be ok to cancel for that day , so i dont have to pay an extra month fee.?

7 Comments

I presume you will need to give 30 days notice

You have to give them 30 days notice to cancel if your leaving them early. They will then refund you any advance charges on your account and send you packaging to return their equipment, if you dont they will charge you for it. If your leaving early there is a charge but i believe if your contract is coming to an end you just have to notify them of leaving within 30 days

30 days notice. Never had to give the equipment back (cancelled many times whilst at uni when I moved out at the end of the year, never got charged either)

30 days notice or tell them your moving and will let them know when to re-connect you, but just dont bother, lol

depending on how old the equipment you've rented from them is, they might not bother coming to collect it, however its still their property and cannot be sold on.
its useless to anyone else anyways but selling rented property is against the law.

slackrat77;8775756

depending on how old the equipment you've rented from them is, they might … depending on how old the equipment you've rented from them is, they might not bother coming to collect it, however its still their property and cannot be sold on.its useless to anyone else anyways but selling rented property is against the law.



They dont come and collect it, they send the packaging for you to return it to them. I guess it depends how old the stuff is. My boxes etc were almost new when i left them.

Till now I cannot find it in their T&C. Si I say there is NO 30 days notice if out of contract. It is upto 5 days.
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