cancelling vodafone contract with e2save

9 replies
Found 6th May
hey
i bought this vodafone contract through e2save.. its been a week my sim hasnt arrived yet and can anyone advice me who should i call to cancel the contract..not because it hasnt arrived its because i found a much better deal. thanks

9 Comments

You have a 14 day cooling off period as long as you haven't used your sim you shouldnt be charged. Contact e2save as they sold you the contract

Original Poster

all their numbers charge . what a crap service

http://www.freealternative.co.uk/phone-numbers/e2save
Any use?

your contract will be with Vodafone contact them

Original Poster

spencer24

your contract will be with Vodafone contact them



​i did they told me to go carphone warehouse and return the sim to them wth ??

alikcan

i did they told me to go carphone warehouse and return the sim to them … i did they told me to go carphone warehouse and return the sim to them wth ??



it will be with e2save that you need to cancel the contract. then you may need to do it again with vodafone. i never found e2save to be any good with customer service so you may be stuck here. vodafone apparently is no better, but i found they were ok when i had a contract with them.

I had a right problem cancelling a Vodafone contract, They agreed to cancel, Then billed me, Then 6 months later appears as a debt on my credit rating. They have since rectified it but had to contact them several times.

mutley1

it will be with e2save that you need to cancel the contract. then you … it will be with e2save that you need to cancel the contract. then you may need to do it again with vodafone. i never found e2save to be any good with customer service so you may be stuck here. vodafone apparently is no better, but i found they were ok when i had a contract with them.



​i have contacted e2save via email and they have resolved my issue at first time of asking although i did have to wait a few days for it to be solved and yeah e2 save is part of the carphone warehouse group/company and i think mobiles.co.uk is the same.

What deal did you find that was much better please?
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