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    Cannot get into Windows XP Help Needed

    Hi Everyone, ok nice and simple, I cannot get into WIndows XP

    Last thing I did was update my virus software and it said i had to reboot, so i did and now i cant get in it.

    When i say cant get in it

    Boot computer ------ bios text comes up ---- windows xp logo loads----- then password window prompts me to enter password (which i do and is correct)--- once that happens all that loads is the windows wallpaper that i had on currently and that is it!

    I cannot get into safemode, tried the windows xp cd but that just wants me to install it again, i've got ALOT of data on it so restore or reformat is not an option.

    Please please please can anyone help

    Thanks

    39 Comments

    Depending what state its in at the wallpaper, press Ctrl+left Shift+ESC to get task manager.

    Then go to File > Run New Task > and type "explorer.exe"

    See if that brings up the task bar..

    Rick

    Original Poster

    RickT;6836399

    Depending what state its in at the wallpaper, press Ctrl+left Shift+ESC … Depending what state its in at the wallpaper, press Ctrl+left Shift+ESC to get task manager.Then go to File > Run New Task > and type "explorer.exe"See if that brings up the task bar..Rick



    not having any effect that rick, the keyboard is lit up but nothing can be typed

    When your windows Wallpaper appears - Press CTRL - ALT - DELETE ....windows Task Manager should appear.

    Select 'File' .....New Task (Run.....)

    Type 'explorer' ans select 'OK'

    Desktop should hopefully noe come up ! :thumbsup:

    Original Poster

    ok tried that guys no luck,

    My dad has just found his copy of windows xp, i've put that in and thats giving me the option to repair, should i try that or does it overwrite it all?

    failing that just reformat pc, go into bios and put cd as first boot up option, make sure u have xp disc in drive
    assuming u havent got anything important on ur pc as it will wipe everything off, like documents pics etc etc

    try the repair option first , use reformat as last resort

    Original Poster

    n1ttygr1tty;6836738

    failing that just reformat pc, go into bios and put cd as first boot up … failing that just reformat pc, go into bios and put cd as first boot up option, make sure u have xp disc in driveassuming u havent got anything important on ur pc as it will wipe everything off, like documents pics etc etc



    aint an option mate, i've got a **** load of photos and music on it, i have a little backed up but not all.

    If i can get another hard drive and install windows on that is there a chance i can get the data from the current one by connecting it as another drive in my sata port?

    if u use repair it wont delete anythin important it just reinstalls files for xp, however reformating does,

    Or press F8 on start up after the bios and try to load "GOOD last known boot"

    If you have issues and need data, before doing any installs, put the hard drive in other PC if you have one and make a back up of the data.

    Rick

    i dont see why not, however if your pc isnt loading up correctly there maybe a prob with it could be your hard drive or could be just a corrupt file or files with xp, ur best bet is just to try to repair it see how that goes first

    always wise to invest in a few usb memory sticks or even just copy pics or important files to cd, you never know when it may come in handy, trust me i,ve learnt the hard way, when i lost loads of stuff:(

    Original Poster

    ok cheers guys

    just gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.

    I can see this being a very long night

    Cartoonhead;6837212

    ok cheers guysjust gone down the repair road and it's asked me for my … ok cheers guysjust gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.I can see this being a very long night



    Don't select the 1st Repair option.......you want the 2nd one after pressing F8.

    Look at the 1st three blue screenshots on this webpage : :thumbsup:

    geekstogo.com/for…tml

    Cartoonhead;6837212

    ok cheers guysjust gone down the repair road and it's asked me for my … ok cheers guysjust gone down the repair road and it's asked me for my admin password, now most of the password i use is on the numerical pad on the right and some letters, but the num lock light isnt coming on, i've tried entering the numbers via the normal keys on the top of the keyboard but it comes up password incorrect.I can see this being a very long night



    The default password is blank, unless you've created an administrator password .

    Start in Safe Mode, at the welcome screen press CTRL + ALT + DELETE "twice"

    The welcome screen should be replaced with a logon box, that allows you to type a user name.

    Replace your name with the word administrator and leave the pass word blank.

    If you can successfully login this way, you just have a corrupt Windows user profile. Create a new one in the control panel (using a different name) and move your files across.

    Original Poster

    Mecoconuts;6837390

    Don't select the 1st Repair option.......you want the 2nd one after … Don't select the 1st Repair option.......you want the 2nd one after pressing F8.Look at the 1st three blue screenshots on this webpage : :thumbsup:http://www.geekstogo.com/forum/How-to-repair-Windows-XP-t138.html



    nice one mecoconuts, it's started to repair now, fingers crossed, will post back with results :thumbsup:

    Original Poster

    oh dear it's got worse, done the repair, now it's just rebooting itself over and over, gets pass bios and then windows logo, then reboots again.

    Cartoonhead;6837669

    oh dear it's got worse, done the repair, now it's just rebooting itself … oh dear it's got worse, done the repair, now it's just rebooting itself over and over, gets pass bios and then windows logo, then reboots again.


    Can you still start via Safe Mode?

    Original Poster

    SUMMONER;6837703

    Can you still start via Safe Mode?



    no tried that one matey

    Cartoonhead;6837730

    no tried that one matey

    At this point your best option is to do what you suggested yourself earlier.

    Get another hard drive and install Windows on that or take this hard drive to another computer, so you can copy the data off it.

    If you live in London I can lend you a SATA to USB adapter kit, so you can copy the data to any laptop/desktop computer.

    Original Poster

    SUMMONER;6837799

    At this point your best option is to do what you suggested yourself … At this point your best option is to do what you suggested yourself earlier.Get another hard drive and install Windows on that or take this hard drive to another computer, so you can copy the data off it.



    ok cheers for help

    I have an 80gb USB external hard drive here that is empty, could i use that as a primary boot and then access my old C: drive that way?

    Try XP repair option once more to be sure ......make sure XP disk is clean....sometimes u get a corrupt driver during install repair !

    Cartoonhead;6837873

    ok cheers for helpI have an 80gb USB external hard drive here that is … ok cheers for helpI have an 80gb USB external hard drive here that is empty, could i use that as a primary boot and then access my old C: drive that way?


    There is no straight forward way of installing Windows XP to a USB drive.

    You could try cracking the USB drive open and sticking it into your PC, assuming it's a desktop and not a portable drive!?

    How about using another PC to download/burn a ]Linux Live CD and using that to boot your computer. That way you will be able to copy your data to the USB drive.

    Original Poster

    SUMMONER;6837915

    There is no straight forward way of installing Windows XP to a USB … There is no straight forward way of installing Windows XP to a USB drive.You could try cracking the USB drive open and sticking it into your PC, assuming it's a desktop and not a portable drive!?



    lol it's a portable one mate

    Original Poster

    SUMMONER;6837987

    How about using another PC to download/burn a ]Linux Live CD and using … How about using another PC to download/burn a ]Linux Live CD and using that to boot your computer. That way you will be able to copy your data to the USB drive.



    will i be able to backup all my thunderbird email and firefox bookmarks?

    most of my files are just on the root of C: and not in mydocuments

    Cartoonhead;6838025

    will i be able to backup all my thunderbird email and firefox … will i be able to backup all my thunderbird email and firefox bookmarks?most of my files are just on the root of C: and not in mydocuments


    Yes, just copy the entire user folder inside Documents and Settings, to make sure you don't miss anything. Be sure to triple check that you have everything, before erasing the hard drive.

    Mecoconuts;6837892

    Try XP repair option once more to be sure ......make sure XP disk is … Try XP repair option once more to be sure ......make sure XP disk is clean....sometimes u get a corrupt driver during install repair !



    Did u try it again ?

    Original Poster

    Mecoconuts;6838091

    Did u try it again ?



    yea just finished doing it now, still the same :?

    Original Poster

    well just plugged the external 80gb drive in and it's letting me install windows xp onto it :thumbsup:

    If i leave the other c: drive in my computer with the knackered windows on it, will it show up once the new windows on the external drive installs?

    I've got another hard drive ready to extract all the data

    you've been a great help guys, might need some more once this windows installs lol :thumbsup:

    If ur getting desperate and just want access to ur files then you can re-install an 2nd version of XPon the same drive.

    Just follow the install process on the XP disk......but DON'T select Format Drive when asked...........and change the install directory to 'WINDOWS2' when given the option for the install location ......:thumbsup:

    Cartoonhead;6838251

    well just plugged the external 80gb drive in and it's letting me install … well just plugged the external 80gb drive in and it's letting me install windows xp onto it


    Wow. Last time I tried that it said that XP can not be installed on a USB disk.

    /me scratches head

    The other drive should show up in My Computer, after you finish installing/booting the USB drive's Windows XP.

    You can install XP onto a USB drive but it will crash when booting, there's been no chance in that aspect. A Live CD is probably the best option (Ultimate Boot CD for Windows would be my choice) to boot the PC into a temporary OS and copy the files to the external drive..

    John

    :w00t: Oh my giddy aunts.... my heart was racing to read all these posts 'cos that my computer did same thing when I unwittingly downloaded what I thought to be an "official"anti-virus software only to discover it was some sort of "malware" which once installed would repeated ask you to pay for a password to stop the software doing anti-virus searches every two minutes.

    It really b******d my PC and in the end I had to have the whole thing reformatted and I lost all my data including precious photos :x

    Good luck Cartoonhead and you are lucky to have all these good folk helping you :thumbsup:

    Try this. Helped me out once when I had similar problem with corrupt XP files & safemode not working.
    nu2.nu/peb…er/

    Original Poster

    Johnmcl7;6838542

    You can install XP onto a USB drive but it will crash when booting, … You can install XP onto a USB drive but it will crash when booting, there's been no chance in that aspect. A Live CD is probably the best option (Ultimate Boot CD for Windows would be my choice) to boot the PC into a temporary OS and copy the files to the external drive..John



    ok installing windows on a usb drive (Bad Idea), I've managed to download that ultimate boot cd and burned it on my mac, it's reading that, any ideas on how i boot a temp OS?

    thanks

    ok cant see why no one has suggested this but why not boot into a program called bartPE nu2.nu/peb…er/ which suports usb stiks hard drives etc and copy the files you need then format?? or even install a copy of linux wihch wil just move the windows files into another folder for you to copy then format the whole computer.


    ok suggested in the time i took to write this

    Original Poster

    just thought I'd let you know where I'm at

    ok had no joy last night trying to get into windows xp, i tried safemode, and other live boot cds and just give up.

    went out to buy a sata hotswap caddy this morning for £15 got all the data from the c: drive that i wanted and backed them up to external hard drive via my mac, the only thing I'm having trouble with now is getting my firefox bookmarks and password profile from the corrupt xp drive, also i have about 4 email accounts that i use with thunderbird also that i dont know how to recover them, they are there its just a matter of finding out how to backup and restore them.

    as for the PC well i've installed a nice new 500gb samsung spinpoint as the 74gb raptor drive just aint big enough anymore, just loading windows xp back on it as i type and installing drivers.

    if anyone can help with the firefox and thunderbird profile problem that would be a very big help

    btw many thanks to all you guys who helped, very grateful

    I don't use Firefox myself, I'd try something like this:

    clazh.com/how…ks/

    Possible Thunderbird guide:

    email.about.com/od/…htm

    I'm not sure about passwords, there's apparently an extension to create a backup but can't see any quick way to restore it from the file system.

    John
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