Cannot redeem Xbox credit/Ebay

9
Posted 4th Feb
Been trying to redeem an Xbox credit code but kept getting message: "This code is not yet active. Contact merchant to activate code".

I got it off ebay from a private seller. I've messaged them, but not had a reply. I think it might be stolen. Anyway, any ideas on what to do? Is it just a case of requesting a return as normal? Or should I contact ebay?

I've had proper bad luck getting codes recently!
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Request a return, probably stolen from shelf and scratched off
It’s possibly stolen from a shop where it hasn’t been scanned
Notify eBay + PayPal if you had used them to pay.
Most likely the retailer didn't activate it, it happened to my iTunes card £20 and I threw away the receipt to later find out it wasn't activated. They use the same process for gift cards.
Edited by: "MR1123" 4th Feb
Did you buy a code that was emailed or a actual gift card?
mad56979705/02/2020 06:26

Did you buy a code that was emailed or a actual gift card?


An actual gift card that was delivered to me physically.
darkfrost104/02/2020 08:05

Request a return, probably stolen from shelf and scratched off



Should I choose:
"Received an item that wasn't as described", or
"I need to return my item"/request refund?
ra78605/02/2020 07:01

Should I choose: "Received an item that wasn't as described", or "I need …Should I choose: "Received an item that wasn't as described", or "I need to return my item"/request refund?


The first one
ra78605/02/2020 06:55

An actual gift card that was delivered to me physically.


You will be fine just open a case if you haven’t heard from the seller
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