cant get rid of "voicemail number unknown" notification on smart ultra ,6

2
Found 9th Sep 2015
I've unlocked the phone and even though i can get my voicemail message's the above notification remains

any help
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I had the same problem on my home phone & had to get the user manual out which told me to listen to the message then select a number to delete so you may have to read the manual or check an online guide.
leave yourself a voice mail message, listen to it and delete it, if not try another sim, then put your sim back in.
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