Can't play apps on Amazon kids tablet

7
Posted 16th Apr
why can't my 3yr old use his apps anymore?

I have an active unlimited for kids account on my Amazon tablet but he keeps getting these messages

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7 Comments
Are the apps on your phone. Did the tablet do an update, this can sometimes mess up the sync with your account
adamderak16/04/2020 10:59

Are the apps on your phone. Did the tablet do an update, this can …Are the apps on your phone. Did the tablet do an update, this can sometimes mess up the sync with your account


No they are on the kids fire tablet. He's used them before but now it's not letting him use them. Keeps saying them messages. Not had an update
Might need to give permission using parent dashboard
bally12345:
Might need to give permission using parent dashboard

Is this the age filter section in settings? I changed it to 13+ but still same issue

I still get the feature is blocked message even after clicking go to parent dashboard

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That's what came up after selecting go to parent dashboard
Edited by: "efc_4ever" 16th Apr
Now, I don't claim to be a visionary, but did you try and click the see details button?
dcx_badass:
Now, I don't claim to be a visionary, but did you try and click the see details button?

I did and I get the messages I shown in my pictures

It's even saying feature is blocked when I go into settings and try go through the help section

This was after going to settings help and then clicking fire tablet apps

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I think you have to sign in to the tablet as the parent to change settings. If Max is the account of your child. It will be restricted from making parental changes.
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