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    Can't Purchase On Steam

    I'm trying to by the total war collection offer however when i get to the payment screen i get the following message "There seems to have been an error initializing or updating your transaction. Please wait a minute and try again or contact support for assistance."

    I thought it may just be an issue with the servers last night but it's still happening.

    Has this happened to anyone before? Anyone have any idea what to do?

    8 Comments

    Have you tried contacting support for assistance?

    Original Poster

    chester123;8658976

    Have you tried contacting support for assistance?



    Not yet, was wondering what would be the best idea.
    How do i contact support?

    Have you tried a different web browser, i find sometimes add ons I have on firefox can cause similar issues, but when trying IE it works.

    Original Poster

    Trauts78;8659008

    Have you tried a different web browser, i find sometimes add ons I have … Have you tried a different web browser, i find sometimes add ons I have on firefox can cause similar issues, but when trying IE it works.



    Tried that

    Original Poster

    Any other ideas guys?

    Original Poster

    dcx_badass;8662461

    Pay by paypal.



    Tried that and that wont work either

    KillerChocobo;8662478

    Tried that and that wont work either



    I think you really might have to contact a support assistant on this one.

    Original Poster

    dxx;8662560

    I think you really might have to contact a support assistant on this one.



    I've submitted a ticket now Thanks
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