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    cant send sms but can recieve. on vodfone pay monthly

    hey, I can recieve calls and texts, but I can't send texts. when I try to send a text. it just says failed. called customer service and they haven't got a clue. can anyone help? thanks in advance

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    15 Comments

    Hi,

    Try removing battery whilst phone is powered on, leave it out for 15-30 second. as soon as phone starts up try sending any message to 9770.

    If you specify your phone someone may know what to check...

    I had a problem like this once. Put in a different sim card (not sure but I think it must be a different network) turn it on then off and back to your original sim card. Hope that works for you

    Original Poster

    stuart936

    Hi,Try removing battery whilst phone is powered on, leave it out for … Hi,Try removing battery whilst phone is powered on, leave it out for 15-30 second. as soon as phone starts up try sending any message to 9770.

    hey. tried it and still no luck... thanks for the help though

    Original Poster

    mosskeeto

    If you specify your phone someone may know what to check...

    sorry, Samsung s4 mini

    Original Poster

    badasschris

    I had a problem like this once. Put in a different sim card (not sure but … I had a problem like this once. Put in a different sim card (not sure but I think it must be a different network) turn it on then off and back to your original sim card. Hope that works for you

    can give that a try tomorrow if nothing else works :-(

    do you have google hangout? see if you have another app set as default? also check you service centre number? try a full factory reset? have you downloaded a new app?

    how long have you had the phone/sim... my lad put his new sim into his i phone and had the same problem, a new sim sorted it out... that was on Tesco pay monthly ( month to month contract ) also kept same number..

    Original Poster

    ok the latest is, if I have my internet on gsm only, the text sends. if I have it back on 4G, then texts don't send :-/

    Original Poster

    sorry meant network mode, not internet

    Have you tried turning it off and back on?

    Try message centre number. go in to messages then press the options button (left hand side next to home button) press settings.
    The message centre number should read s +447785016005

    downdetector.co.uk/pro…one

    Issue with Vodafone. Scroll down to see comments from Facebook users. All can not send a text message.
    I got the same issue. S/E london.

    Banned

    Good grief man! The answer is simple, all your contact numbers are stored as work phone numbers. Just copy them to Mobile No.

    Original Poster

    kos1c

    https://downdetector.co.uk/problems/vodafoneIssue with Vodafone. Scroll … https://downdetector.co.uk/problems/vodafoneIssue with Vodafone. Scroll down to see comments from Facebook users. All can not send a text message. I got the same issue. S/E london.

    cheers. mines working now. contract is up next month and I've been with then for years. won't be renewing with them, even though they have offered me unlimited mins, texts, 7GB net and 12months either sky sports/Spotify or 6 months of Netflix just for £16
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