Car repair, Child damaged car

18
Found 24th Jul 2017
Hi,
My last discussion was about a small relative damaging a neighbours car (16 plate Merc).
The car is out on lease. Child's parent told the neighbours they are willing to pay up if they are given a quote receipt & will pay repair.
Damage to the car was a small dent & Scratch (smaller than a £1 coin) to rear passenger door in middle under the window.
Now the problem is the neighbours have given a receipt for £475. The work says repair & Paint to OSR door, blend paint as required. Plus they've had the work already carried out on the car without discussing with parents whether they happy to pay amount.
surely it doesn't cost £475 to repair and paint one entire door panel on the car. Usually cost between £150 -£250 max.
Anyways I rang the company that carried the work out, First I generally just asked about the door repair explaining the damage & what price range quote I was looking at, the man told me it's approx £200 plus VAT for one panel. When I mentioned that the car had already been in and I was given a receipt of £475, he told me work had been done to another panel but I needed to speak to the manager after lunch. I rang back and the manager said the second panel was also blended with paint, not because of repair but to make the paint match as it's a white colour car. Does that make sense? why paint an extra panel?
Sorry it's a long one.
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18 Comments
We had a red wing repainted about a year ago after someone dinged it. A bit of filler and a re-spray was £300-and something - so if the work was required I think that's probably reasonable in this case. Just as long as they didn't take the opportunity to get another ding sorted and let the child's parents pick up the tab.
That's how it is done. Sorry if it's not what you wanted to hear, the quote sounds accurate.
Yeah I would say that's reasonable, if somebody else damaged my car I'd want the blend job doing on the surrounding panels so you couldn't Notice. I'd also take it to the main dealer or their recommendation it's the price you pay for a decent job when somebody else is paying
peanuted

Poor from them not having the decency to say is this amount ok, or at … Poor from them not having the decency to say is this amount ok, or at least get three quotes.You would have been better off letting them claim on their insurance .



yes the evil car owners should pay for the damage caused by some one else
I paid two hundred for a seat Ibiza back in 1992. To me that amount would make sense. This is why there is still a visible scrape on my offside wheel arch.
I paid £680 for a rear door to be repired, re-sprayed, blended and some minor lower dents to under the door.

So the cost sounds about right.
Youll be suprised how much garages charge. Not only do they have to repair the dent/damage to the door, they also have to colour match to the colour of the car, blend it in, plus labour on top. Its a specialist job.
You can't just paint the one panel as it there is a possibility it will stick out, if it was an old car the I wouldn't be bothered too much but on a 16 plate car...you need it to be right
peanuted3 m ago

[quote=peanuted][quote=mattmerch] [quote=peanuted] Poor from them not …[quote=peanuted][quote=mattmerch] [quote=peanuted] Poor from them not having the decency to say is this amount ok, or at least get three quotes.You would have been better off letting them claim on their insurance .[/quote]yes the evil car owners should pay for the damage caused by some one else[/quote]\x0d\x0aSo you're saying the car and home insurance industry should just be scrapped. Most accidents and claims are not caused by you , yet why does this case differ.\x0d\x0a\x0d\x0a[/quote]\x0d\x0a




Because they owned up to it and said that they would pay. And rightly so as their child caused the damage.

Is this even a serious question?
thank you to all for replying
That's one expensive child eh and it's only the start.
Yeah, it's reasonable. They will want it fixed properly, rather than a bodge job.
Fair play to them for owning up to it though. Plenty wouldn't.
I once paid £450 for a bodge job on rear door and rear quarter. That's reasonable from a reputable garage. Hope the damaged car is restored to its original state. Often repainted panels fade at a different rate to its original paint.
TBH £475 sounds reasonable if the repair was carried out by a Mercedes dealer or Mercedes approved bodyshop!

and if I had a one year old Mercedes I woudl expect it to be repaired to Mercedes standards in order to preserve it's value.

EliTom
What people don't seem to have picked up is that the car is on a lease.
I for one would not want to take any chances that the lease company will flag it up when the lease ends and then end up being charged FAR more than £500 for it to be put right (even though the lease company probably wouldn't actually bother doing the work).
thefunkygibbon

What people don't seem to have picked up is that the car is on a lease. I … What people don't seem to have picked up is that the car is on a lease. I for one would not want to take any chances that the lease company will flag it up when the lease ends and then end up being charged FAR more than £500 for it to be put right (even though the lease company probably wouldn't actually bother doing the work).




ah yes - I read the OP as out OF lease - not out ON lease

I have a lease BMW and any damage MUST be carried out by a dealer - so this is entirely reasonable

EliTom
They needed to paint the extra panel so that the newly painted panel doesn't stick out like a sore thumb and it will blend in. Sounds reasonable so would just accept it
If it's a lease car the car has to be repaired by a Mercedes approved shop otherwise when the car is handed back the owner will have to pay again is it isn't up to their standards so the price is about right
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