Car warranty Issue HELP!!
hi all. we are in a bit of a pickle as our FORD C-Max 05 reg owned for 3 years has developed a fault and the Ford garage has give me and my partner similar but not identical reasons for it. Basically the car started to make funny noises on wednesday 16th February. On Thursday morning we took it to Ford garage near us (as we had taken out the 3 year warranty) and after leaving it there overnight the guy rang us Friday morning to tell us it was the turbo and it will cost £2000 as it was not covered in the warranty as we had missed a service last year. As you can imagine we cant pay £2000. When my partner went to collect the car the same guy told her the oil had gone thick and gluteny( hence not lubricating the turbo but no mention of the turbo breaking), the galleries need clearing and the whole engine needs a thorough clean out. So we decided to take the car home and deal with it but as my partner went to drive out of the forecourt the car wouldn't reach 5 mph and had to crawl to a garage approx. 1 mile the road and he found that they had left a pipe off. The mechanic was estounded that she made it that far and probably caused more damage not to mention the fact shes pregnant and could of caused a serious crash. Sorry for going on but i need some advice as to what i can do as we cant afford £2000 but what i more annoying was the fact the Ford guy seem to get out of repairing it on a technically, if you will, by saying its our fault for not taking it for a service last year. Anybody got any advice or know where i can get some help.