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    Carphone Warehouse PAYG Upgrades Defined !!

    Many viewers of PAYG upgrade deals are having confusion about time periods if they are still eligible to get a PAYG upgrade or not, specially at Carphone Warehouse. Upgrade period eligibility by Carphone Warehouse is defined below.

    Virgin Media
    It must be 6 months since joining Virgin Media or 6 months since last upgrade. Customer must have used number in the last 90 days to make a chargeable event.

    Vodafone
    It must be 4 months since joining Vodafone or 4 months since last upgrade. The customer has made 2 chargeable events in the last 4 months and has applied at least £15 of chargeable Top Ups in the last 4 calendar months.

    T-Mobile
    It must be 6 months since joining T-Mobile or 6 months since last upgrade. A chargeable event must have occurred on the number at any time.

    Orange
    It must be 6 months since joining Orange or 6 months since last upgrade. A top-up must have been applied within the last 6 months.

    O2
    It must be 6 months since joining O2 or 6 months since last upgrade. A chargeable event must have occurred on the number at any time.

    17 Comments

    Mods please move to misc.ta.

    That info is all well and good. BUT their computer system is a complete joke. Went into a store to upgrade my sons payg (was 12+ months old and had been topped up every month) and they said it didn't qualify? But couldn't explain why, it was just a case of 'computer says no', they'd happily sell the same handset sim from for 50 quid more though....

    I wonder if the computer does this when they need more money through the tills??

    Edited by: "steve1221" 23rd Aug 2013

    Original Poster

    steve1221

    That info is all well and good. BUT their computer system is a complete … That info is all well and good. BUT their computer system is a complete joke. Went into a store to upgrade my sons payg (was 12+ months old and had been topped up every month) and they said it didn't qualify? But couldn't explain why, it was just a case of 'computer says no', they'd happily sell the same handset sim from for 50 quid more though....I wonder if the computer does this when they need more money through the tills??

    well yeah almost same crap happened to me too, i booked a phone online and went to a CPW store when shopping around, customer advisor checked my order number and told me that my order is in store if i wanna buy it then or later, i said i will buy it next day... same night i got an email from CPW that i didnt collect my order and it is cancelled now... well in some way it went good as that time it was £89.95 and now £59.95.... that fault saved me 30 quid, Lol

    I have an Orange Sim. I only use it for Orange Weds codes and haven't topped it up in ages. I just added a £5 topup to it to try and upgrade. CPW checker says I am not eligible. I guess I need to wait for the topup to register somewhere. Anyone know how long this takes?

    Original Poster

    spudbynight

    I have an Orange Sim. I only use it for Orange Weds codes and haven't … I have an Orange Sim. I only use it for Orange Weds codes and haven't topped it up in ages. I just added a £5 topup to it to try and upgrade. CPW checker says I am not eligible. I guess I need to wait for the topup to register somewhere. Anyone know how long this takes?

    Yup, i guess the same as orange might need to update CPW's records.

    Spoke with CPW and they are having problems with Orange upgrades at the moment. It might be a few weeks before it is resolved.

    I have an old Nokia 5800 on Giffgaff, anyone know if I would be eligible for the upgrade?

    Is orange fixed

    Upgrade to what?

    What about 3?

    si1verfox

    I have an old Nokia 5800 on Giffgaff, anyone know if I would be eligible … I have an old Nokia 5800 on Giffgaff, anyone know if I would be eligible for the upgrade?



    I'd like to upgrade the phone to a lumia 520..

    Original Poster

    si1verfox

    I have an old Nokia 5800 on Giffgaff, anyone know if I would be eligible … I have an old Nokia 5800 on Giffgaff, anyone know if I would be eligible for the upgrade?

    I dont think GiffGaff offer any upgrades

    Original Poster

    Koocha

    What about 3?

    I have not found 3 upgrades on CPW website.

    I found voda sim with no credit. Took IOU i.e. £3 lend until next top up, initially it didn't qualify for upgrade but after two days i was eligible for upgrade Hope this helps

    cheers

    raulvibes

    note: voda sim serial no is kinda confusing, you gotta omit last 4 digits starting from alphabet and dial *#100# to find sim number.
    Edited by: "raulvibes" 28th Aug 2013

    I trimmed my sim card (Virgin) so that it could fit in my existing Lumia.

    The Carphone Warehouse website is asking for my sim card number but I no longer have it as the sim has been cut.

    Any ideas concerning what I can do?

    Will the Carphone Warehouse staff be able to take care of it for me?

    I would prefer to check it online first though

    Cheers guys

    Original Poster

    tonez

    I trimmed my sim card (Virgin) so that it could fit in my existing … I trimmed my sim card (Virgin) so that it could fit in my existing Lumia.The Carphone Warehouse website is asking for my sim card number but I no longer have it as the sim has been cut.Any ideas concerning what I can do?Will the Carphone Warehouse staff be able to take care of it for me?I would prefer to check it online first thoughCheers guys


    All i know is, if you put that sim card in any iPhone, it will you the sim number in General>About>ICCID
    Dont know if other phones can help.

    tonez

    I trimmed my sim card (Virgin) so that it could fit in my existing Lumia. … I trimmed my sim card (Virgin) so that it could fit in my existing Lumia. The Carphone Warehouse website is asking for my sim card number but I no longer have it



    On windows phones go to Settings>About>More Information>SIM ID

    On android go to Settings>about>phone identity. If it's not there ther are several apps which will find it.
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