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    CD case with no cd from Hmv..

    spent a tenner earlier on a cd ,didnt check it had the cd in as was in a rush,
    and so just has case+tryed taking it back earlier and they didnt believe me
    anythink i can do ?

    31 Comments

    What a **er

    Ask to speak to the manager. If they check their stock against the empty cases surely they will find that they have not got enough cases left for the cd's?

    Supermod

    The CD wasnt sealed?

    kenneth1nash;6614030

    What a **erAsk to speak to the manager. If they check their stock … What a **erAsk to speak to the manager. If they check their stock against the empty cases surely they will find that they have not got enough cases left for the cd's?



    unless someone nicked the cd.....if thats the case and it wasnt sealed when you bought it im not sure if theres any way youll be able to prove anything

    Original Poster

    magicjay1986;6614033

    The CD wasnt sealed?


    no none of the calvin harris ones was:thumbsup:

    Demand they do a stock check so that you can prove that it was not in there as they will have 1 CD more than they should.

    Supermod

    JACKIT99;6614066

    no none of the calvin harris ones was:thumbsup:



    Ok. Call/write to head office. They will send you one. I am sure.

    Original Poster

    Syzable;6614076

    Demand they do a stock check so that you can prove that it was not in … Demand they do a stock check so that you can prove that it was not in there as they will have 1 CD more than they should.


    thanks will do but cant do till next week now,won over when had a similar problem with tescos:thumbsup:

    magicjay1986;6614090

    Ok. Call/write to head office. They will send you one. I am sure.


    HMV never seal ANYTHING of theirs i dont think except boxsets.

    magicjay1986;6614090

    Ok. Call/write to head office. They will send you one. I am sure.



    +1

    I'm sure you are well within your rights to download a copy of the CD in this situation.

    JACKIT99;6614093

    thanks will do but cant do till next week now,won over when had a similar … thanks will do but cant do till next week now,won over when had a similar problem with tescos:thumbsup:


    that'd be far too long imo.

    write a letter or e-mail, state that you will take the matter further to small claims court, say this not way to treat a loyal customer blah blah blah. if that fails break the cd case into shards and then scream and threaten to kill every ************ in the place.:thumbsup:

    Original Poster

    chezz2;6614139

    write a letter or e-mail, state that you will take the matter further to … write a letter or e-mail, state that you will take the matter further to small claims court, say this not way to treat a loyal customer blah blah blah. if that fails break the cd case into shards and then scream and threaten to kill every ************ in the place.:thumbsup:


    LOL,they'd think i was a psycho if i did that,thanks for the advise tho:thumbsup:

    Supermod

    t0mm;6614102

    HMV never seal ANYTHING of theirs i dont think except boxsets.



    They do. Like alot of the limited editions cases which are not the conventional plastics.

    Supermod

    chezz2;6614139

    write a letter or e-mail, state that you will take the matter further to … write a letter or e-mail, state that you will take the matter further to small claims court, say this not way to treat a loyal customer blah blah blah. if that fails break the cd case into shards and then scream and threaten to kill every ************ in the place.:thumbsup:



    I seriously hope that you are kidding.

    If I was in head office and received a letter from someone telling me that they are going to take me to a small claims court for a £10 CD I would write back and tell them to get real.

    magicjay1986;6614190

    I seriously hope that you are kidding. If I was in head office and … I seriously hope that you are kidding. If I was in head office and received a letter from someone telling me that they are going to take me to a small claims court for a £10 CD I would write back and tell them to get real.



    yeah your right, european courts for human rights, that would get em proper worried.:)

    Supermod

    chezz2;6614212

    yeah your right, european courts for human rights, that would get em … yeah your right, european courts for human rights, that would get em proper worried.:)



    :whistling:

    could be a factory error-they probably just security tag everything-just my opinion but surely it isnt up to you to prove what you say? isnt it up to them to prove the disc was in the case?

    in asda in a case like this we would replace immediately-the only thing we open to masterbag is games-all cds and dvds go straight on the shelf so we have NO WAY to prove otherwise if a customer says there was no disc inside.

    that is certainly asda policy-just not sure if they do this for customer relations reasons or if we do it because legally we have to.

    this happened to my son with family guy in hmv they were really good said it happens and they replaced it straight away try again and take it back to another assistant but seeing as you cant take it back to next week why not ring shop an explain

    just out of interest what was cd?

    Banned

    How old are you OP and how do you dress/look? If you're young and look a bit dodgy usually then try getting a parent to take it in to get the CD.

    chezz2;6614277

    just out of interest what was cd?



    JACKIT99;6614066

    no none of the calvin harris ones was:thumbsup:


    :whistling:

    t0mm;6614315

    :whistling:



    aah

    Original Poster

    master_chief;6614302

    How old are you OP and how do you dress/look? If you're young and look a … How old are you OP and how do you dress/look? If you're young and look a bit dodgy usually then try getting a parent to take it in to get the CD.


    am 16 although look about 19 as never get i'd buying 18 movies ,scatchcards etc
    no dont think i look dodgey,maybe with gf ,trying to buy beers in newsagent:whistling:

    imo you will get treat negatively due to age and sex, letters and e-mails best.

    Original Poster

    chezz2;6614387

    imo you will get treat negatively due to age and sex, letters and e-mails … imo you will get treat negatively due to age and sex, letters and e-mails best.



    probably yeer,tesco was oright about it tho when i spoke to them in person :thumbsup:

    see i took in a wii play which had no game in it (just the mote) they counted the stock and gave me the extra wii play that they had. tell them to do the same.

    Original Poster

    scott1295;6614638

    see i took in a wii play which had no game in it (just the mote) they … see i took in a wii play which had no game in it (just the mote) they counted the stock and gave me the extra wii play that they had. tell them to do the same.


    thanks for that.will have a go at them soon as i can:thumbsup:

    That or send your mum/dad in, as they're probably misjudging you because of your age (As someone mentioned above).

    Banned

    [COLOR="RoyalBlue"]Not sure i believe the OP. Suggest we let the mods look into this before passing comment.[/COLOR]

    Original Poster

    vibeone;6616593

    [COLOR="RoyalBlue"]Not sure i believe the OP. Suggest we let the mods … [COLOR="RoyalBlue"]Not sure i believe the OP. Suggest we let the mods look into this before passing comment.[/COLOR]


    What???????
    i dont have the time to make threads which are just lies:thumbsup:

    vibeone;6616593

    [COLOR=RoyalBlue]Not sure i believe the OP. Suggest we let the mods look … [COLOR=RoyalBlue]Not sure i believe the OP. Suggest we let the mods look into this before passing comment.[/COLOR]



    How many of the Mods work at HMV?

    Mods...........show yourselves and explain your job title and store so we can enlist your help. :-D
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