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    CD Wow, A Bit Of Advice For People Buying From Them

    I have been waiting a lot longer than normal for things I have ordered from CD Wow to arrive recently, some items im still waiting on were dispatched nearly 4 weeks ago. I did just get something delivered today that was dispatched about 3 weeks ago.
    CD Wow have changed the postal service they use to Swiss Post International and using the Economy service. Swiss Post is notorious for slow delivery and the Economy service can take upto 8 weeks to arrive, so if you are ordering anything with the promise of things being dispatched within 24 hours there is a very good chance it may not be delivered in time for Christmas.

    12 Comments

    Same here, have contacted them after its been 15 days, 3 days later they said I have to wait until 21 days have passed and get back in touch - by the time they investigate it and get another one sent out, there is no way it will be here by christmas, even if they sent next day delivery!

    Thank you, this explains why my order has still not arrived. I won't be using them for any more crimbo stuff.

    same, my order arrived yesterday when it hit exactly 21 days. my account said it was dispached 2 days after ordering. wont be ordering from them again!

    same here - been waiting 3 weeks for lego rock band - still not here today! wont order any more now from them that i need before christmas!

    Same here, will never be using them again after this :x

    I have been waiting 24 days now for my despatched ps3 controller to arrive.

    Sent them an email about where it is, and they replied after 3 days later (today) asking to confirm my delivery address, so now I should get another email from them in 3 days !

    Does that [COLOR="SeaGreen"][COLOR="Green"]Despatched [/COLOR][/COLOR]bit in the Current Status under My Recent Orders turn to delivered once it has been ?

    yes they've gone very slow! it took almost 4 weeks for grans christmas present to arrive from them, it finally arrived last week. It's a good job that I'm well organised and had ordered it early lol

    ace101;7188740

    I have been waiting 24 days now for my despatched ps3 controller to … I have been waiting 24 days now for my despatched ps3 controller to arrive.Sent them an email about where it is, and they replied after 3 days later (today) asking to confirm my delivery address, so now I should get another email from them in 3 days !Does that [COLOR="SeaGreen"][COLOR="Green"]Despatched [/COLOR][/COLOR]bit in the Current Status under My Recent Orders turn to delivered once it has been ?



    Just checked and nope mine still says dispatched!

    xkatx;7189445

    Just checked and nope mine still says dispatched!


    Oh right, thanks.

    Haven't they always been slow, it does come from a long way off & is one of the reasons they are cheap.

    Original Poster

    stgeorge;7190161

    Haven't they always been slow, it does come from a long way off & is one … Haven't they always been slow, it does come from a long way off & is one of the reasons they are cheap.



    They are sometimes slow to dispatch items, but once they were dispatched things arrived quite quickly, especially for overseas items. Normally within a week, but recently all my orders have been really slow. They are highlighting the 'dispatched within 24 hours' thing on the website and by email so thought I'd mention the change in the postal service used.

    A few of the USA companies i order dvds from started using the Swiss Post service a while back (due to them saving money), but most of them stopped after all the complaints or offered to send by Swiss Post as an optional method with a warning about delivery times.

    stgeorge;7190161

    Haven't they always been slow, it does come from a long way off & is one … Haven't they always been slow, it does come from a long way off & is one of the reasons they are cheap.



    Dunno, dont usually use them

    Item was only very slightly cheaper from there, would of rather paid a little more and had it within a reasonable amount of time. Ordered over a month before christmas which seems perfectly fine to me, now I am not sure it will get here in time for christmas!
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