CD-WOW UK Site not accepting my payment!!

1 reply
Found 13th Jan 2008
I have tried over the past 4 days to place orders with CD-WOW's UK site but it won't accept my payment on any of my cards (visa, mastercard or maestro) using its Paynova option...ie. the only option.

Your payment could not be completed at this time due to one of the following errors
- Incorrect card details
- You exceeded your credit limit
- Your credit institution is unavailable at this time

I know there is nothing wrong with my cards, and i note from other threads that other people are having the same issue. I would be grateful for people's comments on this and any tips if you have managed to get around it somehow.

I have also today placed an order with their european site for a cd, paying via worldpay and this was accepted on a card that paynova declined on the uk site. I have also used my cards on the uk site before wihout a problem, i would say about 4 times in the past.

Comments? Regards, Ax

1 Comment

No idea why this happened, but just wanted to let you know that you can pay via worldpay on their UK site too. Just select the second option (I think it's called 'Other Cards' or something similar). I always do this as I trust Worldpay and have never used Paynova before.
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