Cdiscount

They have some good prices on sportswear, but a quick look at the tennis section and dam, it's hard to have any confidence in buying from this site.

The Dunlop tennis rackets; Aerogel 260, doesn't even exist as far as I'm aware and the photo is an Aerogel 4D 200 (the latest model) which has an RRP waaaaaay higher than they have listed. Then there are the Aerogel 300 and 500 models, the specs and pics are indeed these rackets but the RRP's are missing a "1" at the start of them. Very confusing and also quite misleading, unless they really are selling the rackets listed and photographed which seems highly unlikely at this price.

I believe there is a representative here? I'm really not sure on ordering anything now as I have no idea what I would actually end up with, I'd love to have my faith restored though. If I'm wrong I'll have 5 of the 500's, and 1 each of the 200 and 300's

15 Comments

Uh oh.........


You said CDiscount...



(they're crap by the way)

Original Poster

Is that the code word for the CS department to spring in to action?

contact ASA?

JimmyW;5393400

Is that the code word for the CS department to spring in to action?



You couldn't get their CS department to "spring into action" if you offered them (her?) a million pound bonus and an all expenses paid trip to the Caribbean. :roll:

Indeed, were they to hire a team of three toed sloths they may well exceed all their targets within a week!

Banned

grex9101;5393435

You couldn't get their CS department to "spring into action" if you … You couldn't get their CS department to "spring into action" if you offered them (her?) a million pound bonus and an all expenses paid trip to the Caribbean. :roll:Indeed, were they to hire a team of three toed sloths they may well exceed all their targets within a week!



this

Original Poster

:giggle:

I did send them an email (I think, had to google around a bit as the online form would only let me type a couple of sentences) :?

JimmyW;5393449

:giggle:I did send them an email (I think, had to google around a bit as … :giggle:I did send them an email (I think, had to google around a bit as the online form would only let me type a couple of sentences) :?



That's sure to disappear into the void.......... :-D

Thank you for bringing this to our attention. We take feedback from our customers very seriously, We endeavour to ensure all the information posted on our site is 100% accurate as supplied directly from the supplier and where this information is in question we will investigate immediately to clarify the situation and take any appropriate action and update the site accordingly

grex9101;5393435

You couldn't get their CS department to "spring into action" if you … You couldn't get their CS department to "spring into action" if you offered them (her?) a million pound bonus and an all expenses paid trip to the Caribbean. :roll:Indeed, were they to hire a team of three toed sloths they may well exceed all their targets within a week!


We are very sorry to hear that you have had a negative experience with us and would like to try and help with the issues you have had. If you could call us on 0845 6886060 a.s.a.p we will endeavour to come to a suitable resolution.

i have used them lots of times, i think its a great site.

Original Poster

Thanks for the reply to my email. Somewhat disappointed though as it was a bit of a fob off :-( I can't be advised on the Aerogel range as Cdiscount don't stock them, this much I believe, of course advertising them for sale is an entirely different matter :thumbsup:

It seems every tennis racket on the site has now been taken down :-(

JimmyW;5400039

Thanks for the reply to my email. Somewhat disappointed though as it was … Thanks for the reply to my email. Somewhat disappointed though as it was a bit of a fob off :-( I can't be advised on the Aerogel range as Cdiscount don't stock them, this much I believe, of course advertising them for sale is an entirely different matter :thumbsup:It seems every tennis racket on the site has now been taken down :-(



They may have took them down until they can clarify the points. Then put them back on sale. So just keep a look out.

JimmyW

We have removed these products from sale and we are currently verifying the information we have been given by our suppliers. The items should be back on sale soon once this has been resolved

Kind regards

Customer services

Banned

cdiscount_uk;5400180

JimmyWWe have removed these products from sale and we are currently … JimmyWWe have removed these products from sale and we are currently verifying the information we have been given by our suppliers. The items should be back on sale soon once this has been resolvedKind regardsCustomer services


thanks for pointing out our idiocy jimmy in trying to make a fast buck
Post a comment
Avatar
@
    Text
    Top Discussions
    1. What do you feel like whinging about today?1917251
    2. Meerkat Movies (2 for 1 Cinema Codes) | Official Trading Thread415314087
    3. 75% off Sky TV for existing customers. Only works when you call the specifi…17386134
    4. Any PS4 News Here29213600

    See more discussions