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    cdiscount.... do they honour the cash back?

    purchased a laptop for a mate last month and so the offer goes i get £50 store credit... still waiting a month on, gonna call them up in a day or two, but just wondered what others experience was like?

    11 Comments

    Should be in end of the month, ie tomorrow. If not, call them up. I got mine no problem. Also had a refund due, which I think they forgot, called them up, back in my bank in 2 days. I like them a lot, and I have purchased quite a bit from them this year :thumbsup:

    Original Poster

    ok great , thanks mate, do they email, or is it a case of checking your online account?

    Just log in to your account, if it's there you will see it, if not, give them a call

    We are currently sending our customers their due account credit for March.

    Please navigate to ' Your purchase vouchers in progress:' section of your account menu, should be visible to you upon logon to your cdiscount.co.uk account.

    cdiscount.co.uk

    Original Poster

    cdiscount_uk;4797294

    We are currently sending our customers their due account credit for … We are currently sending our customers their due account credit for March. Please navigate to ' Your purchase vouchers in progress:' section of your account menu, should be visible to you upon logon to your cdiscount.co.uk account.cdiscount.co.uk



    i can't see that section?

    This section will only be visible if you have any outstanding account credit.

    Please contact us on 08444 990099 to enable us to confirm the status of your reward.

    cdiscount.co.uk

    Just looked and mine are there!! Thanks Cdiscount

    Are the codes transferrable to other people or not out of interest? Im wanting to use mine but others might want to pass them on.

    Would not bother with this company they promised me £20 cashback on £50 footwear purchase so bought 3 pairs of trainers over £50 worth and not only did they send the wrong colour trainers for 2 pairs of the trainers but I am still waiting for my cashback this French company hopefully will go bust before too many customers get stung even make money from you when you call them on 0844.

    Please do not bother replying telling me to email got sick of emailing and nothing got done. The 2 pairs of trainers have now been given away to someone that liked the colour your company sent me, silver and black, when I ordered black and white I expected them to be that colour. Got fed up with RMA nonsense. I order, you deliver wrong goods, you pick the fn things up or I never shop at your company again. I do not have time to order goods from idiots who deliver wrong goods and then it becomes my responsibility / hassle to send them back. If I wanted to do that I would have used Ebuyer.

    I have just checked my account and that section for rewards is not there so I am guessing after spending over £50 I am neither getting any trainers I can wear or cashback :lol

    Original Poster

    called up again on there chargeable phone line, the 3rd time, spoke to someone who said they would try and sort it out today. they said call back later - more money for them... fast losing faith in this company.

    jimlad21;4807267

    called up again on there chargeable phone line, the 3rd time, spoke to … called up again on there chargeable phone line, the 3rd time, spoke to someone who said they would try and sort it out today. they said call back later - more money for them... fast losing faith in this company.



    We are confident this will be resolved for you today as advised. We apologise for any inconvenience caused.

    cdiscount.co.uk
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