Cdiscount.co.uk...................AVOID!

9 replies
Found 19th Jan 2009
Howdo all, i signed up to the above website when there was a deal posted about the buffalo external hard-drive but decided not to go ahead and prchase from there.
BOY am i glad i didnt.
since then i had been inundated with 'offer' emails and newsletters.
went into account options and disabled the subscription yet they still come. ANNOYING.
so i emailed them thru the 'contact us' form asking to 'remove my account as no longer wished to be registered with them and explained why'. NO RESPONSE.
so emailed them AGAIN................NO RESPONSE.
all the meanwhile the newsletters keep coming despite account saying that i am not subscribed.
.
.
.
finally, on the bottom of the newsletter is an email addy stating"If you wish to provide feedback on our newsletter or if you have any other general comments or queries, please use [email protected]"
.
.
.
suprise, suprise...........gets email bounced back stating "The recipient's e-mail address was not found in the recipient's e-mail system"

so im the few times i have attempted to contact them, all have FAILED. looks good for their customer service set-up.
i know people will say 'ring them'. but why should we have to PAY for a call to an '08444' number? they should have their email system OPERABLE.


anyone else had BAD experience with them?

9 Comments

UH-oh!:?
I ordered a TV from there on Friday I hope there's no problem with actual orders!

Nope, nothing but good service from them. Can't you just block the e-mails ?

woody90;4117324

UH-oh!:? I ordered a TV from there on Friday I hope there's no problem … UH-oh!:? I ordered a TV from there on Friday I hope there's no problem with actual orders!




Goods arrived ok to me - apart from torn boxes!

Babbler;4117404

Goods arrived ok to me - apart from torn boxes!



Pheew aslong as it works i don't mind lol!

Banned

Good service for me and no e-mails either except order confirmations and delivery e-mails, items came fast and I'm more than impressed with them

Original Poster

choc1969;4117337

Can't you just block the e-mails ?



i would, but that still doesnt solve their system set-up problems.

Banned

homerian;4117550

i would, but that still doesnt solve their system set-up problems.


so you'd rather just moan about them than block the e-mails? so your telling people to block a company PURELY because they have sent you some spam e-mails? you havent bought from them either...fair enough if they had ripped you off but tbh just seems pathetic as your making out they are a dodgy company

ODB_69;4117575

so you'd rather just moan about them than block the e-mails? so your … so you'd rather just moan about them than block the e-mails? so your telling people to block a company PURELY because they have sent you some spam e-mails? you havent bought from them either...fair enough if they had ripped you off but tbh just seems pathetic as your making out they are a dodgy company



+1

I have nothing but praise for these guys. If you've had bad service from an order then a thread like this is granted but I think you've gone OTT on this without even ordering from them!

had excellent service and got cashback no problem to my account
Post a comment
Avatar
@
    Text
    Top Discussions
    1. Why was the deal I just posted removed?78
    2. Foo fighters presale code.109
    3. Advice on a cheaper hand held vacuum please.33
    4. Lost snipping tool on windows 10 laptop48

    See more discussions