Posting to raise awareness
Not everyone know it, but you can get a full refund at CeX for in-store purchases within 2 days of the purchase date. This means even those people wary about second hand goods can risk buying from CeX! A 24 Month warranty is also offered for that extra peace of mind.
2 Days Goodwill return - If you are not satisfied with your purchase for ANY reason, CeX will happily return it to voucher within 2 days of purchase. Please note that all items must be returned in the same state/condition in which they were sold. This policy is offered at management discretion and can be withdraw at any time.
24 Month warranty - On all items (except consumables) - Outside of the 30 day period, if your item develops a fault through no fault of your own, CeX will aim to repair/ replace the item. In the event that this isn't possible, CeX will issue a refund to the original payment method at the original sales value, provided the item is returned within 6 months from the date of purchase. If your item is returned after 6 months from the date of purchase then CeX will refund as per the current sales value or original sales value (whichever is the lower).
All faults must be verified in order to honour the warranty.
Proof of purchase is required for all returns.
Faults due to removable batteries not covered beyond 30 days.
The 2 Days Goodwill return does not include new items such as CeX Basics and SIM Cards.
You do not have to return to the same store that the item was purchased in. Your warranty will be valid in any CeX store.
Please note that items that have "(s)" in the name are restricted from the CeX unwanted items returns policy, along with titles that are exclusively for online play
I hope this has helped you to save money by choosing to buy from CeX, now knowing the great incentives they offer.
uk.support.webuy.com/sup…cy-
Not everyone know it, but you can get a full refund at CeX for in-store purchases within 2 days of the purchase date. This means even those people wary about second hand goods can risk buying from CeX! A 24 Month warranty is also offered for that extra peace of mind.
2 Days Goodwill return - If you are not satisfied with your purchase for ANY reason, CeX will happily return it to voucher within 2 days of purchase. Please note that all items must be returned in the same state/condition in which they were sold. This policy is offered at management discretion and can be withdraw at any time.
24 Month warranty - On all items (except consumables) - Outside of the 30 day period, if your item develops a fault through no fault of your own, CeX will aim to repair/ replace the item. In the event that this isn't possible, CeX will issue a refund to the original payment method at the original sales value, provided the item is returned within 6 months from the date of purchase. If your item is returned after 6 months from the date of purchase then CeX will refund as per the current sales value or original sales value (whichever is the lower).
All faults must be verified in order to honour the warranty.
Proof of purchase is required for all returns.
Faults due to removable batteries not covered beyond 30 days.
The 2 Days Goodwill return does not include new items such as CeX Basics and SIM Cards.
You do not have to return to the same store that the item was purchased in. Your warranty will be valid in any CeX store.
Please note that items that have "(s)" in the name are restricted from the CeX unwanted items returns policy, along with titles that are exclusively for online play
I hope this has helped you to save money by choosing to buy from CeX, now knowing the great incentives they offer.
uk.support.webuy.com/sup…cy-
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