Cex account banned! help please Expire PLEASE

Found 3rd Dec 2009
i usually trade in DVDs, GAMES etc at CEX but this week sold a phone that i purchased from ebay, it was fine at the time of selling it but yesterday i learned that my account has been suspended for possible selling a blocked phone though sales assistant did not have much detail on this.

anyone been in this situation before? any advise?
Community Updates
was it a blocked phone?

was it a blocked phone?

guess so, may have been blocked by seller later, i got if from ebay, when i was using it was working fine with all sim cards
They why complain? If you "think so" then that's as good as a yes, move on.
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