Found 19th Jul 2014
Got some games from cex and when they arrived, the discs are really badly scratched! They are Wii games and the scratches arn't deep but there are a lot of them.

Would you return them, or should they play ok? My concern is that I'll get halfway through a game and it'll lock up on me.

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I suppose you could just send it back but without seeing it it's hard to tell.

Part of the problem is some CEX's are Franchises and don't think the checks are as good, we always buy instore and recently every DVD/Music CD we've bought has been like new so think some stores (Owned) are upping their game but unfortunately it's the risk you take when buying online and sight unseen.


Edited by: "Likely2" 19th Jul 2014

Try it for a few days and then return if no good? x

Take them into a store with the receipt and ask of they'd do a free clean on the disks. If not send them a email explaining the situation and see if they suggest contacting your local store with a free clean.

Original Poster Banned

A free clean? That won't make them like new again or remove scratches?!

jaydog69

A free clean? That won't make them like new again or remove scratches?!



They use a heavy duty machine which has a high scratch removal rate. Game does it for about £1 a disk, cex I think k £1.50, you'd be surprised on how well the machine can clean a disk.

totaldiscrepair.co.uk/

I've only had a few disks repaired from Game station before it closed, and they made a broken game work.

The link above is a retailer for machines for professional use, if they didn't work, the machines wouldn't be worth into the thousands for top of the line.

Original Poster Banned

kos1c

They use a heavy duty machine which has a high scratch removal rate. Game … They use a heavy duty machine which has a high scratch removal rate. Game does it for about £1 a disk, cex I think k £1.50, you'd be surprised on how well the machine can clean a disk.



Really? Even on Wii discs? They end up looking like new?

jaydog69

Really? Even on Wii discs? They end up looking like new?



I would assume it would be most discs (some machines don't do bluray).
From a quick read, it sounds like the machine polishes the disc just enough to remove the scratch and a fine layer that the scratch has damaged.

Go into store and explain the issue or email them and explain it and ask if they'd be willing to clean the disc for ya.

uk.webuy.com/con…ct/
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