Found 8th Apr 2011
has anyone had good or bad experiance ordering online with cex.i ordered a couple years ago and it took 3 months to arrive but it was only 3 pound so i didnt grumble,i gave them a second chance last week spent £30 they say they posted my order 5 days ago by royal mail 1st class but still havent recieved im wondering if they have even posted it at all?

14 Comments

There customer service sucks along with there internal coms it seems. I have had exactly the same thing go on.

Sounds like typical CeX online service. I'm surprised you gave them another chance after waiting 3 months, would have been quicker to walk across the country to the store and collect it!

Reviews here too: hotukdeals.com/rev…cex -- a lot of the "positive" ones are in fact negative reviews as well!
Edited by: "oldmanhouse" 8th Apr 2011

never had any problems tbh online or instore

Dont order from them online, and very rarely buy in store. Even in store its a bunch of pillocks working for them.
Edited by: "MarzBarz" 8th Apr 2011

i bought 2 things from them, the first took 1 month then they cancelled it and the 2nd arrived after 3 weeks

I've order a couple of things from them recently and haven't had any problems. Maybe it's Royal Mail who's being slow with your orders? I had a First Class Recorded delivery take 3 weeks to arrive via Royal Mail!

Charlie Scene

never had any problems tbh online or instore



same here.

they suck big tym, never buying anything from there again cs is bs

Bought a couple of games from them in the past month, both came 2 days later in good condition. Everyone else seems to hate them though!

MR1123

they suck big tym, never buying anything from there again cs is bs




tym?

time

Oh dear...

bought a Gamecube game from them, arrived with a crack in the middle of the disc.
Emailed the Customer Service 4 times (like it said to on the invoice, if there was a problem), never got a reply, never got a refund. Im just left with a cracked game

haydnmcfc

Bought a couple of games from them in the past month, both came 2 days … Bought a couple of games from them in the past month, both came 2 days later in good condition. Everyone else seems to hate them though!


Same here, my most recent order came today in good condition. Ordered 2 days ago. Must be the couple of lucky ones

Edited by: "globalkilla" 8th Apr 2011
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