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CeX online have sent me the wrong item, what can I do?

Posted 7th May 2014
Hi all,

I order a "Wii U GamePad White" (item uk.webuy.com/pro…php?sku=045496321GPA#.U2oeXV403dp) from CeX before the bank hols, for £47.50.

As every Wii U owner knows, The "Gamepad" is clearly the item with the screen (they sell the black one for £70! so it figures they should do too!?) but i have instead received a Wii U Pro Controller in White (with no box! or even cable to charge it!?)

Clearly they have bought in a Pro Controller as a Gamepad and thats how I was able to buy it online, I cant see a weight on the parcel (its RMSD) but surely they have the weight their end to verify the wrong item was sent? What a mess!

Thanks all!
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