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    cex online problem

    I placed an order from cex online and paid via paypal so i never got a order number however the dvd still hasnt turned up and now the customer service advisor asked for a order number .

    what should i do ?

    6 Comments

    Can you not log into your account and see it in your order history?

    Original Poster

    no because i didnt need to create a account because it went directly to paypal

    no help from me then sorry!

    can you not give them the paypal transaction number.

    the customer service @ cex would have a record of details e..g via your email or address

    I ordered some DVDs on Monday
    The order number was in the cc part I'm my email.
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