CeX says my item is dispatched, special delivery, but Royal Mail just says come back later.

Avatardeleted14416063
Posted 26th Jan 2016
I ordered an item worth over £150 from CeX on Saturday 24th, on Monday they said they'd dispached it and gave me a Royal Mail number. When I try and track my item on Royal Mail, it just says please come back later. Have CeX actually dispatched it? Special delivery is guaranteed 1 day delivery so I was expecting it today (26th) as it was 'dispached' yesterday! Anyone have this problem or know what's happening?

Thanks.
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