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    CEX selling online - xbox one s, will they honour the price?

    Sold an xbox one S to cex - agreed price online at 236 last night
    Before sending it today via collect + I noticed the price has gone down to 204£ - will they still honour the 236?
    Thanks
    Sunil

    9 Comments

    yes

    Original Poster

    thecoolguy

    yes


    That's re-assuring to know!
    Thanks
    Will hope for the best then

    sunilm

    That's re-assuring to know!ThanksWill hope for the best then



    They honour prices upto 10 days.

    thecoolguy

    They honour prices upto 10 days.



    This, don't worry

    Original Poster

    thecoolguy

    They honour prices upto 10 days.


    Just thought I would update this thread regarding what CEX have said:

    Despite me sending a completely unopened and BRAND NEW xbox one S they have regraded my xbox as 'discounted' and changed to the current discounted price rather than the discounted price at the time I sent the item. This discounted price is even less than the current price for unboxed?!?!
    They state the reason they have done this is because I did not include a stand in the box.

    This model 500gb doesn't even come with a stand - only the 2TB does.

    Looks like their online team is a bunch of scumbags then

    Original Poster

    thecoolguy

    They honour prices upto 10 days.


    Just thought I would update this thread regarding what CEX have said:

    Despite me sending a completely unopened and BRAND NEW xbox one S they have regraded my xbox as 'discounted' and changed to the current discounted price rather than the discounted price at the time I sent the item. This discounted price is even less than the current price for unboxed?!?!
    They state the reason they have done this is because I did not include a stand in the box.

    This model 500gb doesn't even come with a stand - only the 2TB does.

    Looks like their online team is a bunch of not very nice people then

    Original Poster

    Further update-
    told them that the model doesn't come with a stand
    they agreed to pay me 193£ instead of 236£ despite being within the 10 day period
    Any advice available?

    Original Poster

    1 angry email later - price honoured

    sunilm

    1 angry email later - price honoured




    good to hear

    this is why I only ever sell to CEX in store and take the voucher price!

    EliTom
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