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    Changing broadbands to o2, how?

    I am on a mission to change the internet, my Dad has given me permission to find the deal and the stuff that would be needed and he just use his card (lazy). We are changing from Talk Talk so we need the broadband and phone line so I decided with O2 broadband and phone, but I have no idea how we could change over without downtime on the internet.

    Talk Talk have said that they need a 2 week notification period to cancel, so would I have to go through the deal with O2, buy it and when it has come cancel the Talk Talk contract?

    Any help on this would be great as I have never done it before.

    Cheers.

    19 Comments

    Phone talk talk, ask for your MAC code

    Go on to the O2 webiste sign up and enter that mac code.

    Then just wait and one day your internet will go off and 30 minutes or so later your O2 BB will be ready.

    ...and don't forget to go through quidco!

    Original Poster

    RedIron;8040479

    Phone talk talk, ask for your MAC codeGo on to the O2 webiste sign up and … Phone talk talk, ask for your MAC codeGo on to the O2 webiste sign up and enter that mac code.Then just wait and one day your internet will go off and 30 minutes or so later your O2 BB will be ready.



    Just tried to check if I can sign up and it says on the website that I need a BT landline; which we do not have due to using Talk Talks LLU :x, thats why I thought we would have to cancel with Talk Talk instead of going through the MAC code

    You do have a bt landline though that's who ultimately owns the line. . Although info differs as other tt users

    maccode.org.uk/fee…spx

    Lost Symphonies;8040662

    Just tried to check if I can sign up and it says on the website that I … Just tried to check if I can sign up and it says on the website that I need a BT landline; which we do not have due to using Talk Talks LLU :x, thats why I thought we would have to cancel with Talk Talk instead of going through the MAC code



    As dontasciime says above you do have a BT landline :thumbsup:

    Have you checked that 02 LLU is available?

    Fairly sure that you need to transfer your line back to BT before you can move it if you have a Talk Talk landline.

    Original Poster

    dontasciime;8040698

    You do have a bt landline though that's who ultimately owns the line. . … You do have a bt landline though that's who ultimately owns the line. . Although info differs as other tt usershttp://www.maccode.org.uk/feedback/talktalk.aspx



    Talk Talk have their own LLU line installed on the exchange, so they do not have to lease from BT

    samknows.com/bro…LDR

    Even if it is leased then o2 do not see it as a BT landline.

    Inactive;8040752

    Have you checked that 02 LLU is available?Fairly sure that you need to … Have you checked that 02 LLU is available?Fairly sure that you need to transfer your line back to BT before you can move it if you have a Talk Talk landline.



    Yeah, check link above

    Wondering about this myself, except we're with BT and want to switch to O2. How quick and painless is the switch? Also, do you guys know if BT let you keep your @btinternet.com email address? (My dad wants to keep it, as he uses it for everything).

    dontasciime;8040475

    Request your mac … Request your mac codehttp://www.broadbandinternetuk.com/broadband_guides/change_broadband_provider_guide.asp



    Repped, excellent link! Faved it. :thumbsup:

    Lost Symphonies;8040772

    Talk Talk have their own LLU line installed on the exchange, so they do … Talk Talk have their own LLU line installed on the exchange, so they do not have to lease from BThttp://www.samknows.com/broadband/exchange/SLDREven if it is leased then o2 do not see it as a BT landline.Yeah, check link above



    Yeah I know that but what I mean is the phone line from your house to the pole, from the cabinets to the exchange are owned by BT .. The phone line is BT the DSLAM at exchange is TALK TALKS

    BTW saying as o2/Be have LLU equipment at that exchange also there should be less of a problem* see below. You cannot get a mixture of talk talk voice and some other companies data product at same time though without major hassle if at all even possible from where you are now with regards to being unbundled.

    try here broadbandchoices.co.uk/llu…tml

    have not Read all of it yet there may be some hope or not as I said not read all of it yet

    Even if you want to switch from one LLU provider to another, you’ll still … Even if you want to switch from one LLU provider to another, you’ll still be restricted to those companies currently supplying broadband from your local exchange.



    Possible from LLU to LLU but may be hard work to get them to say so.

    Good luck for whichever route you take

    Original Poster

    dontasciime;8041124

    try here … try here http://www.broadbandchoices.co.uk/llu-broadband-migration-and-switching.htmlhave not Read all of it yet there may be some hope or not as I said not read all of it yetPossible from LLU to LLU but may be hard work to get them to say so.Good luck for whichever route you take



    just read:

    "You also need to be aware that if your entire connection is switched over - that includes your line rental - then your phone line will have to be reactivated by BT if you want to return to an ADSL provider. This currently costs £124.99."

    Need to find a good way of telling my dad this..

    thanks for the help BTW, rep left

    Why do you need to change though. iydmma

    DragonChris;8041010

    Do you guys know if BT let you keep your @btinternet.com email address? … Do you guys know if BT let you keep your @btinternet.com email address? (My dad wants to keep it, as he uses it for everything).

    You need to switch line back to BT from talktalk, working line takeover which will take 10 working days, its free to do so and you will keep your phone active the whole time, you then need to contact o2 once you line is a BT retail one.

    It looks like the only way to do it is to be without internet service for around a week. Unless you can let o2 know the day your line switchs back to BT and see if they can do it next day.

    You dont need a MAC

    DC, i think you can but a nominal fees is required, like a pound a month or maybe 2, speak to customer options team they will let you know

    Starr;8041418

    DC, i think you can but a nominal fees is required, like a pound a month … DC, i think you can but a nominal fees is required, like a pound a month or maybe 2, speak to customer options team they will let you know



    Thanks for that :thumbsup:
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