chargeback process for goods not recieved?? - debit card

6 replies
Found 12th Jul 2007
hi

anyone know how to get the ball rolling on trying to recover my money back from littlewoods for goods not recieved?? and if it can be recovered?

i paid by debit card .. i have a appointment tomorrow with my bank to see what they can do to help.

this company is a absolute disgrace

has anyone followed this process to try and recover a payment for goods not recieved???

thanks

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7 Comments

dino's good on this if he's about

That's funny you should mention this, I just received an offer from my Credit Card Company of £56 to cover the repairs on my Lawnmower.
Long story but it was imported by another Company from the US, I bought it from them and it should have had 12 months warranty, it broke down and the Company I bought it from had gone into liquidation because the MD had accidentally shot himself. I held the Credit Card Company liable for the repair because I had paid for it on my card, over £250.
Anyway,
Was it a Visa Debit card? If so, from what I've read you have as much protection with this as you do with a Visa Credit Card.
To be honest, I would FIRST contact ]Trading Standards so you have the right info, they confirmed what I needed to do.

Also ring up your card provider if the visit is no good and ask for the disputes department. They will send you a form to sign, etc. Do this within 90 days of the transaction date though!

dinosteveus

That's funny you should mention this, I just received an offer from my … That's funny you should mention this, I just received an offer from my Credit Card Company of £56 to cover the repairs on my Lawnmower.Long story but it was imported by another Company from the US, I bought it from them and it should have had 12 months warranty, it broke down and the Company I bought it from had gone into liquidation because the MD had accidentally shot himself. I held the Credit Card Company liable for the repair because I had paid for it on my card, over £250.Anyway, Was it a Visa Debit card? If so, from what I've read you have as much protection with this as you do with a Visa Credit Card.To be honest, I would FIRST contact ]Trading Standards so you have the right info, they confirmed what I needed to do.



Not my topic, so sorry to hijack, but I have a Visa Debit card with Abbey - does that mean that I have the same amount of protection and ability to do a chargeback for goods not received etc. as people who have actual credit cards?

Mattitude

Not my topic, so sorry to hijack, but I have a Visa Debit card with Abbey … Not my topic, so sorry to hijack, but I have a Visa Debit card with Abbey - does that mean that I have the same amount of protection and ability to do a chargeback for goods not received etc. as people who have actual credit cards?


I'm not 100% sure on this, but yes, I believe you are.
Trading Standards will be able to clear this up.

dinosteveus

I'm not 100% sure on this, but yes, I believe you are.Trading Standards … I'm not 100% sure on this, but yes, I believe you are.Trading Standards will be able to clear this up.


Thanks, I'll see about contacting them sometime to double check then

Mattitude

Thanks, I'll see about contacting them sometime to double check then


Can you update this thread when you have contacted them, please.:-D :thumbsup:
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