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    Charged 30p for wrong digit on O2

    My mum dialled 074523 instead of 074533 and got charged 30p as this is not a recognised STD code, otherwise nothing as she is on unlimited minutes plan.

    It only lasted 15 seconds so I guess it did not connect, being the wrong number. I know that mobile operators charge whether the call connects or not so is this right?

    Should be charged for putting in one digit wrong and the call did not connect?

    12 Comments

    If it did not connect it would not show up.

    Original Poster

    nacho99

    If it did not connect it would not show up.



    are you sure about this?

    If you call a number and there is no answer that does not show up on your bills.
    If you call a number and it goes through to voicemail or hang up after they pick it up, your bill will show that call even if it's for a few seconds.
    At least that's how my billing works.
    I presume yours/mums is the same.

    Are you sure she did not call voicemail?
    I'm on ee and they charge for voicemail calls and it's usually about 30p :o(

    Original Poster

    nacho99

    Are you sure she did not call voicemail?I'm on ee and they charge for … Are you sure she did not call voicemail?I'm on ee and they charge for voicemail calls and it's usually about 30p :o(



    i can see the 2 numbers one after the other. The second one is exactly as the first one but with 07953 instead of 07952 so she dialled the wrong number. the second number was free as it was within her inclusive minutes.

    How would the network know if she called the wrong number?, If its chargeable then they will charge her

    Original Poster

    she doesn't get charged for 074533 but does for 074523

    anyone knows if this is a special number by O2? I can't determine if it is from their special number list.

    o2.co.uk/pop…-07

    There are some Mobile Networks, that use VOIP setup rather than normal Mobile. Those are numbers which are charged.

    It does mention on O2 website that non standard mobiles will be charged.

    There is no way to know beforehand which will be charged.

    In this case a little internet digging reveals t​hat 07452 is an Isle of Man mobile number, and apparently no UK network includes those in their f​ree minutes bundles.

    The Isle of Man and the Channel Islands are not part of the UK - they are abroad for all purposes.

    07452 belongs to Manx Telecom which is not in the UK.

    Original Poster

    veedubjai

    There are some Mobile Networks, that use VOIP setup rather than normal … There are some Mobile Networks, that use VOIP setup rather than normal Mobile. Those are numbers which are charged.It does mention on O2 website that non standard mobiles will be charged.There is no way to know beforehand which will be charged.In this case a little internet digging reveals t​hat 07452 is an Isle of Man mobile number, and apparently no UK network includes those in their f​ree minutes bundles.The Isle of Man and the Channel Islands are not part of the UK - they are abroad for all purposes.07452 belongs to Manx Telecom which is not in the UK.



    thanks. this makes sense.
    do you know which network provider 07453 belongs to as that was allowed within her inclusive minutes.

    mutley1

    thanks. this makes sense.do you know which network provider 07453 … thanks. this makes sense.do you know which network provider 07453 belongs to as that was allowed within her inclusive minutes.


    07453 numbers are for mobile phones in the United Kingdom.

    All UK 07 numbers are for mobiles, pagers and personal numbering.

    Which network is 07453?
    07453 numbers are allocated to Three.

    Although these numbers are issued to this operator, customers are free to take their number with them when they change networks. The 07453 prefix is not a reliable indicator of which network a phone is currently connected to, only which network issued it originally.

    Formatting an 07453 number
    There is no set format for UK mobile phone numbers, but the commonest format is: 07453 xxxxxx

    For international callers, use: +44 7453 xxxxxx

    Is it really worth your time for 30p?

    Tight as aholes springs to mind

    In b4 it's the principle excuse

    Original Poster

    chocci

    Is it really worth your time for 30p?Tight as aholes springs to mindIn b4 … Is it really worth your time for 30p?Tight as aholes springs to mindIn b4 it's the principle excuse



    anything is worth my time when it comes to money.

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