Child making google play purchase! Help!!

27
Posted 14th Feb 2016
Please help! My six year old has spent £84 on a game called subway surfers on google play! I was checking my email a few hours ago and saw two paypal payment emails , l am so so gutted as money is tight atm amd just cannot afford this ! How do l stamd with this? Is it just tough poo or is there any way i can get my money back. Kiloo is the name of the game provider? My oh says to call the bank but dont know what they will do and there is no option to cancel on paypal as transaction is showing as completed. Any advise gladly received. This is just the final straw to a really crap few days. ELISE
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