choicesuk - anyone else had there orders disappear from their order history?

    I placed 2 orders on this website, one for the kung fu panda dvd and the other for wii jog, meet the robinsons wii game and a ready steady cook wii game. The money was taken from my account for the items (or well put into holding) and before I could see the orders in my order history & outstanding orders and the status's of some items was 'Being Picked' or 'Allocated' but now the orders have disappeared from my order history and it seems the money has been returned into my bank balance....but I have yet to receive any cancellation email.

    Has this happened to anyone else?



    But i've never shopped at choicesuk.

    I placed a couple of orders but didn't register at the time, so no order history to tell me anything. I do know that the money has now appeared on my credit card statement which means it is no longer ring fenced pending approval etc.

    Yeah I just noticed mine has. It was for the wii bag and a psp accessory

    Mine too! For the Beatles Rockband

    Original Poster

    thanks for your replies, I see I'm not the only one ....gonna send an email to customer service

    Just noticed the orders are showing back up again.

    Original Poster

    they just phoned me and said my orders have not been cancelled and will be sent from the 4th Jan
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