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    Christmas Customer Service Awards

    Though that seeing as this is primarily a site for buying it would be a good idea to get an idea of the best and worst retailers you've experienced over the christmas period. Can be online or on the high street and give your reason's why (try not to make it about items that have not been delivered as thats more a RM moan) Go!

    17 Comments

    Amazon. Simply because I've ordered perhaps half a dozen things and they all arrived in 2 days max, right up to Wednesday gone. Although I have prime and some were ordered in time for next day delivery, I'll let them off, given the time of year and the weather.

    Original Poster

    My best this year is Lush - amazingly polite and helpful staff, genuinely happy to help and didn't rush, also got loads of freebies.

    My worst is Thorntons - i'm in a queue one staff member is wrapping, another is standing with her with a pad and pen adding up that purchase, 3rd has decided to stretch, yawn and start talking to the other 2, the fourth member feels its more important to start shuffling stock around, appalling.

    Original Poster

    deek72

    Amazon. Simply because I've ordered perhaps half a dozen things and they … Amazon. Simply because I've ordered perhaps half a dozen things and they all arrived in 2 days max, right up to Wednesday gone. Although I have prime and some were ordered in time for next day delivery, I'll let them off, given the time of year and the weather.



    whats yr worst deekyleeky

    Mine was a 500gb EX hard drive from Play.com they sent it to me with the box opened (like it has been returned before from someone) sent it back as a SPDelivery and phone a customer service desk (From india i think) and they stated they have not received it, told them to check again as i have a Track and trace code.... finaly after 6 mins with crap music in the background they gave me a full refund for my item only postage they refunded me 2nd class price only, could not be bothered to phone up agan for the sake of £5.50 ......:( Never mind had a good crimbo

    Original Poster

    busfan001

    Mine was a 500gb EX hard drive from Play.com they sent it to me with the … Mine was a 500gb EX hard drive from Play.com they sent it to me with the box opened (like it has been returned before from someone) sent it back as a SPDelivery and phone a customer service desk (From india i think) and they stated they have not received it, told them to check again as i have a Track and trace code.... finaly after 6 mins with crap music in the background they gave me a full refund for my item only postage they refunded me 2nd class price only, could not be bothered to phone up agan for the sake of £5.50 ......:( Never mind had a good crimbo



    is that your best or worst?

    michelleleemoo

    is that your best or worst?




    Best i think !X)

    Original Poster

    busfan001

    Best i think !X)



    haha, whats your worst then?

    WORSE - Parcel2Go !

    BEST - Amazon

    michelleleemoo

    whats yr worst deekyleeky



    Lol @ deekyleeky

    Worst was DLM's body for £5. She's trying to claim it was a misprice after I ordered.

    Original Poster

    deek72

    Lol @ deekyleeky :DWorst was DLM's body for £5. She's trying to claim it … Lol @ deekyleeky :DWorst was DLM's body for £5. She's trying to claim it was a misprice after I ordered.



    OMG, I've just spat out my after eights!!!

    michelleleemoo

    OMG, I've just spat out my after eights!!!



    Hey, you ain't seen me X)

    Original Poster

    deek72

    Hey, you ain't seen me X)



    its not the wrapping its whats in the present

    michelleleemoo

    its not the wrapping its whats in the present



    I'll go with that

    OP, I cant believe youve allowed them into your mind , youve been brainwashed by the lidl winter coat brigade.


    P.S. I am in total shock.

    Original Poster

    transit

    OP, I cant believe youve allowed them into your mind , youve been … OP, I cant believe youve allowed them into your mind , youve been brainwashed by the lidl winter coat brigade.P.S. I am in total shock.



    huh? oO

    michelleleemoo

    huh? oO




    Exactly


    Oh and my worst retailer was a local chinese- for delivering a sub standard portion of salt n pepper ribs.

    My best would probably be royal mail weirdly, sent something second class... it was received the next day!
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