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63 Comments

Original Poster

PS it wasnt exactly a cheap highchair cost us £80...

Are you sure it's covered by warranty? They will most likely claim it's damage and then it's down to you to fix/live with. Just use some duck/gaffer tape to seal it up. We did and it's fine.

u really need a high chair that much?! u cant go 2 weeks without one?

Explain to them that you can't be without a high chair so when they collect it they need to bring a replacement with them, even if it is just a temporary one. In their defence I suppose they are giving you the option of taking it in and it being sorted there and then so you can't argue too much but also in your defence, they can't expect you to be without a highchair for 2 weeks.

Original Poster

I hope its covered by the warranty... Why should I pay so much for something if it cant last...
Yes i do my sons a pain in the bum when it comes to dinner time... I wouldnt mind just buying a new cheaper one but £80 is a lot of money to waste
x

Could you email a picture of the problem, so that they can indicate how likely they are to do anything about it?

Original Poster

kidcat;5618145

Could you email a picture of the problem, so that they can indicate how … Could you email a picture of the problem, so that they can indicate how likely they are to do anything about it?



I have emailed them back and asked if this is what i could do..

I would say the tear would get bigger, I had same problem but mine was older so I didn't bother to complain and it has got worse over time but its on my 2nd child now so am happy to chuck it soon, now that he's almost 2.

Banned

Why do you need it built up to take it back? just take it back in bits!

so the shop isn't close - they have offered a solution, which is good of them and you are not interested in it!

don't know what you expect to get out of this to be honest!

dimebars;5618173

Why do you need it built up to take it back? just take it back in bits!so … Why do you need it built up to take it back? just take it back in bits!so the shop isn't close - they have offered a solution, which is good of them and you are not interested in it!don't know what you expect to get out of this to be honest!




It doesnt come back apart again when its built.

Banned

kidcat;5618179

It doesnt come back apart again when its built.



doesnt or OP wont take it apart?

dimebars;5618204

doesnt or OP wont take it apart?



Problem is once put together it cant be taken apart (may not fit in car).

Would suggest that it doesnt come apart, our first highchair didnt come apart either so it is possible.

Banned

just looked at it on mothercares site and it folds up - pretty much like the first high chair we had.

if you cant make that fit in the car then you must be driving the worlds smallest car

OP - Have you even tried it in the car yet???

Original Poster

flowers172;5618172

I would say the tear would get bigger, I had same problem but mine was … I would say the tear would get bigger, I had same problem but mine was older so I didn't bother to complain and it has got worse over time but its on my 2nd child now so am happy to chuck it soon, now that he's almost 2.



I wouldnt have minded so much if it was older...

Original Poster

dimebars;5618173

Why do you need it built up to take it back? just take it back in bits!so … Why do you need it built up to take it back? just take it back in bits!so the shop isn't close - they have offered a solution, which is good of them and you are not interested in it!don't know what you expect to get out of this to be honest!



It cant be taken apart i would if i could...
They want it in a box... I dont have a box that size...
You try feeding a 14 month child else where it doesnt work...

Banned

have you tried it in the car?

Original Poster

dimebars;5618239

just looked at it on mothercares site and it folds up - pretty much like … just looked at it on mothercares site and it folds up - pretty much like the first high chair we had.if you cant make that fit in the car then you must be driving the worlds smallest carOP - Have you even tried it in the car yet???



Yea kinda folds more like the legs just push together a but...
Well its not the smallest car its a pug 306.. So quite a big boot but havent tried it yet..

Banned

steph_reid;5618287

Yea kinda folds more like the legs just push together a but... Well its … Yea kinda folds more like the legs just push together a but... Well its not the smallest car its a pug 306.. So quite a big boot but havent tried it yet..



Seriously - if you cant fit that in a 306 then you have severe problems - bear in mind it will only be in there for a limited time so you can get to the shop and back!

does anyone have any common sense round here

Original Poster

dimebars;5618277

have you tried it in the car?



No i havent its heavy and i cant lift it gotta wait for partner to try..

Banned

dont really see the point here

2 posts for no reason whatsoever - are you always this irrational? STOP PANICKING!!!

Original Poster

Jesus i didnt want this to turn in to am argument just wanted some advice.. It would also have to fit with pushchair.....
I didnt say it wouldnt fit i said it might not..

Banned

steph_reid;5618308

No i havent its heavy and i cant lift it gotta wait for partner to try..



product information
3-position wipe-clean adjustable tray
Remove tray to store neatly on back legs when chair is not in use
Storage basket
360° rotatable rear wheels
Compact and free-standing when folded
Wipe-clean, padded seat
5-point safety harness
Footrest
Suitable from 6mths
Unfolded: 111 x 75 x 59cm
Folded: 124 x 63 x 41cm
[COLOR="Red"]Weight: 10kg [/COLOR]

hardly olympic weightlifting..........

Banned

steph_reid;5618336

Jesus i didnt want this to turn in to am argument just wanted some … Jesus i didnt want this to turn in to am argument just wanted some advice.. It would also have to fit with pushchair.....I didnt say it wouldnt fit i said it might not..




Advice - try it in the car THEN panic

why do you need the pushchair - if both of you go one of you can sit in th ecar with the baby while the other one deals with the chair!

Original Poster

dimebars;5618325

dont really see the point here2 posts for no reason whatsoever - are you … dont really see the point here2 posts for no reason whatsoever - are you always this irrational? STOP PANICKING!!!



Dont think i will bother next time... I was just asking for opinions..

Original Poster

dimebars;5618337

product information 3-position wipe-clean adjustable tray Remove tray to … product information 3-position wipe-clean adjustable tray Remove tray to store neatly on back legs when chair is not in use Storage basket 360° rotatable rear wheels Compact and free-standing when folded Wipe-clean, padded seat 5-point safety harness Footrest Suitable from 6mths Unfolded: 111 x 75 x 59cm Folded: 124 x 63 x 41cm [COLOR="Red"]Weight: 10kg [/COLOR]hardly olympic weightlifting..........




Maybe not... But when its nearly a 1/4 of my body weight and large... It is ..

Original Poster

dimebars;5618346

Advice - try it in the car THEN panicwhy do you need the pushchair - if … Advice - try it in the car THEN panicwhy do you need the pushchair - if both of you go one of you can sit in th ecar with the baby while the other one deals with the chair!




who said we were both gunna go..

I will try it in car when partner is home.

Banned

steph_reid;5618347

Dont think i will bother next time... I was just asking for opinions..



how about trying to fit it in the car before asking daft questions?

or asking your partrner?

you dont have top post your whole life story on an internet forum

Banned

Serioulsy - one post was enough

Mothercare have been more than kind in offering to help you out. Appreciate that it may not work as you do not have the box.

However there are other solutions - that WILL fit in your boot, even with the pushchair, supposing you need to take the parcel shelf off for the short duration

OR

take someone with you so you dont need the pushchair

I'd suggest you are on a hiding to nothing unless the tear is on a seam - they will class it as accident damage for which they will not accept liability

Banned

steph_reid;5618392

who said we were both gunna go.. I will try it in car when partner is … who said we were both gunna go.. I will try it in car when partner is home.



IF YOU BOTH GO IT SOLVES THE BLOODY PROBLEM!!!!


FFS!

Banned

casparwhite;5618396

how about trying to fit it in the car before asking daft questions?or … how about trying to fit it in the car before asking daft questions?or asking your partrner?you dont have top post your whole life story on an internet forum



i am not the only one then.............

Original Poster

dimebars;5618414

I'd suggest you are on a hiding to nothing unless the tear is on a seam - … I'd suggest you are on a hiding to nothing unless the tear is on a seam - they will class it as accident damage for which they will not accept liability



It is on the seam..

steph_reid;5618347

Dont think i will bother next time... I was just asking for opinions..



I think the other posters are being a tad harsh on you. How did the rip happen? If it was caused by you then to be honest, you don't really have any recourse. If it was done before you picked it up, then surely you noticed it in September and why not report then, instead of 9m later.
I understand about feeding 14m olds !! Nightmare when they want to be, and tieing them to a chair with a tea-towel is wrong, so I got told (LOL)
Don't knopw how much this helps you, but don't take DimeBarz too seriously. He has the right idea, just not at expressing it in a way that seems sympathetic to you. :thumbsup:

Banned

steph_reid;5618442

It is on the seam..




you may have a case then.

Banned

kyalion;5618456

, just not at expressing it in a way that seems sympathetic to you.



why should we be doling out sympathy??

the OP asked for advice, has been given it in spades and still can't see the wood for the trees!

Original Poster

kyalion;5618456

I think the other posters are being a tad harsh on you. How did the rip … I think the other posters are being a tad harsh on you. How did the rip happen? If it was caused by you then to be honest, you don't really have any recourse. If it was done before you picked it up, then surely you noticed it in September and why not report then, instead of 9m later. I understand about feeding 14m olds !! Nightmare when they want to be, and tieing them to a chair with a tea-towel is wrong, so I got told (LOL)Don't knopw how much this helps you, but don't take DimeBarz too seriously. He has the right idea, just not at expressing it in a way that seems sympathetic to you. :thumbsup:



It has appeared on a seam between the legs so it not like i got a knife and slashed it ...
im glad someone agrees that feeding a toddler can be hell... (sometimes)

dimebars;5618481

why should we be doling out sympathy??the OP asked for advice, has been … why should we be doling out sympathy??the OP asked for advice, has been given it in spades and still can't see the wood for the trees!



I know what you're saying, but OP seemed to be getting more and more wound up by the comments. Hey-ho, no-one hurt :thumbsup:

Banned

steph_reid;5618483

It has appeared on a seam between the legs so it not like i got a knife … It has appeared on a seam between the legs so it not like i got a knife and slashed it ...im glad someone agrees that feeding a toddler can be hell... (sometimes)



I never disagreed that feeding toddlers is hell

my 2 year old wont sit still for longer than 2 minutes

steph_reid;5618483

It has appeared on a seam between the legs so it not like i got a knife … It has appeared on a seam between the legs so it not like i got a knife and slashed it ...im glad someone agrees that feeding a toddler can be hell... (sometimes)



Sometimes? All the time. We had 3 under 4yrs old, and two in highchairs :-D

The solutions they have offered seem pretty fair so either do one, or do the other.
If i were you i would be worried though, as if you cannot lift a 10kg chair you won't be able to pick your child up if he/she falls over.

Ok, from a practical point of you theres no point trailing back if they are going to refuse to help so the first thing is to establish that they are willing to help, - you emailed them so its a matter of either calling them again or waiting for a response.
SEcondly, if it goes into the car, you will have a problem at the other end lifting it out of car again and trailing a baby even in a pushchair is going to be difficult while carrying a highchair, just doesnt seem possible.
You are going to either have to go alone, so you wont need to worry about the pushchair or take someone with you.

I would probably ask someone to go with me and help,

Good luck,

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