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    Collecting cinema tickets at Vue without the payment card?

    Is it possible?

    My friend has booked some cinema tickets that he'll no longer be able to use, so has kindly given them to me, but the normal online booking process requires the payment card to collect them on arrival... I can't find anything else about it on their website - anybody managed to collect tickets from Vue without their credit card? I'm sure it must happen fairly often, people lose cards, or give tickets to friends. Thanks for any advice!

    4 Comments

    Simply no. You collect your tickets from the machine which requires you to put in your payment card.

    Yes you can...http://myvue.com/faqs

    What do I need to collect my ticket from the cinema?

    Information

    Answer
    All you need to collect your tickets from the cinema is the credit/debit card you used to book your tickets; tickets can be collected from the automated collection points (ATM's) inside the cinema or at any till within the cinema.

    Tickets can also be collected at manned till points (not ATM's) using the booking reference provided at time of booking however we strongly recommend using your card where possible.
    Edited by: "cdm22" 20th Nov 2013

    Original Poster

    cdm22

    Yes you can...http://myvue.com/faqsWhat do I need to collect my ticket … Yes you can...http://myvue.com/faqsWhat do I need to collect my ticket from the cinema?InformationAnswer All you need to collect your tickets from the cinema is the credit/debit card you used to book your tickets; tickets can be collected from the automated collection points (ATM's) inside the cinema or at any till within the cinema.Tickets can also be collected at manned till points (not ATM's) using the booking reference provided at time of booking however we strongly recommend using your card where possible.



    Brilliant, thanks very much for that! I read T&Cs but they only quoted the first part of that answer. I'll try ringing then again today anyway just to check that it's ok for someone else to collect them.

    Hi I've lost my booking reference by mistake, can I still collect my tickets? Worried
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