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    companies saying they are from your bank telling you , you have 4 fraud transactions on your account!

    Just had one of these phone me ,automated woman ( couldnt hang up on her) told me my details then asked me to confirm cellnet payment of £20 paid today when i declined the transaction it went to a human, Asian man ( no offence intended) came on said my name and date of birth and confirmed the police had found 4 fraudulent transactions all dated today, when i asked him who is was from he said abbey national plc?I asked him for his phone number to check myself and he said call the number on the back of my card and hung up, so thought it was all odd as this has never happened before and they new my details but said the wrong bank info ( i am with abbey santanda ) so rung them up and low and behold nothing recorded as fraud on my account, cancelled my card and awaiting new one.
    But i thought i'd let everyone know just in case it happens to them and to be aware of it

    14 Comments

    Banned

    Lloyds TSB rang me with an automated woman saying so and so transactions abroad but they were legit, I just had to press a number to confirm them

    btw it was a Market place seller from Amazon that triggered the alert

    lumoruk;4808584

    Lloyds TSB rang me with an automated woman saying so and so transactions … Lloyds TSB rang me with an automated woman saying so and so transactions abroad but they were legit, I just had to press a number to confirm them :)btw it was a Market place seller from Amazon that triggered the alert



    +1

    Same for me last year but with Natwest - although reckon my card was cloned at the local petrol station.

    Banned

    I just need your bank account details and sort code sir so i can transfer your monies of 210009898478 ugandan dollars...........

    I have had the same thing just 2 days ago, phone calls and letters from the RBS saying my card had been skimmed and there were suspicious transactions and that was after buying an Hdmi cable from Amazon marketplace.

    At the time it didn't cross my mind that it could have been a fraudster at work - I guess it must have been the nice friendly female scottish accent & asking for only parts of my passwords that convinced me.

    For a start, it wouldn't be the police that would notice fraudulent transactions on your account, it would be the head office department at the Bank and would then be up to you to contact the police, they'd have no way of knowing otherwise.

    Secondly, if you get a call like this ALWAYS ask if you can ring them back but don't get the number off them (obviously), find the number yourself when you come off the phone and ring them back so you know it's definitely your bank.

    Finally, banks etc will NEVER ask you to confirm bank details etc over the phone so NEVER give these details out no matter how cocha they sound!!

    Think that there may be a large number of automated call scams doing the rounds at the moment.
    Had an automated call few weeks back to tell me I had won a competition for a caribbean holiday. Automated voice said to proceed press 9. I hung up cos was thinking huge call charges would result. Heard of similar scams

    Stay alert peeps

    There are also a lot of emails that are sent suggesting that there are problems with your account. Do not click any links in these mails or if you do then do not enter any personal details. If you phone your bank/building society they will confirm they are fraudulent.

    be VERY careful with this kind of scam.....
    they tend to know ALOT of your information (name, address, account details) but they don't know the 3 digit number on the back of your card...... if they ask you to give it to them, they'll go on a shopping spree.
    Be very careful...

    Annie1508;4809328

    For a start, it wouldn't be the police that would notice fraudulent … For a start, it wouldn't be the police that would notice fraudulent transactions on your account, it would be the head office department at the Bank and would then be up to you to contact the police, they'd have no way of knowing otherwise.



    Actually the police could have informed the bank, if for example they'd just busted some fraudsters and found them with your details. I think there's a central database for that sort of thing these days that all the banks check. :thumbsup:

    megalomaniac;4809621

    Actually the police could have informed the bank, if for example they'd … Actually the police could have informed the bank, if for example they'd just busted some fraudsters and found them with your details. I think there's a central database for that sort of thing these days that all the banks check. :thumbsup:



    I think the main point is not to give out any details to someone who has called you. ie you have not initiated the call. If you are worried call the bank direct on a number that you have contacted them previously. Do not use any numbers that the caller may suggest as it is important to check that the caller is legit if you are thinking about having such conversations over the phone.

    WoolyM;4809667

    I think the main point is not to give out any details to someone who has … I think the main point is not to give out any details to someone who has called you. ie you have not initiated the call. If you are worried call the bank direct on a number that you have contacted them previously. Do not use any numbers that the caller may suggest as it is important to check that the caller is legit if you are thinking about having such conversations over the phone.



    Good advice :thumbsup:

    megalomaniac;4809773

    Good advice :thumbsup:



    +1

    Just make sure you don't give out sensitive information from your account, even if you initiate the call!

    the bank should never ask for your security code (3 number on the back of the card) or your entire password so if they do ask, don't give it to them!
    better to be safe then sorry.

    A woman rang the other day

    she asked for mr sherwood, and i asked "whats is it regarding" the woman replied "its his bank" which i thought was weird straight away, so i asked her what bank she was from and she said Natwest so i put the phone down as my OH bank is with lloyds lol
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