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    Banned
    im not sure if anyone can help but here goes
    my computer had a virus and i spent all day trying to sort it out, i couldnt delete it no matter what i tried... it was old so wasnt to worried and bought another one......
    problem i have is i cant get the old computer to turn on and i need to get my documents saved to a memory stick.
    every time i turn it on it starts up and my desktop picture appears but no icons then it says windows shutting down and logs off of windows.... does anyone know how i can get the documents when i cant log into windows

    26 Comments

    Get it in to safe mode mate and try it from there. If not you will have to do the old traditional dos way for coptying it over.

    But think safe mode will work. Press f8 when booting up

    Banned

    Try downloadint the avast anti virus, it'll do a scan before booting so should pick up the virus before it activates

    if its counting down that windows is shutting down
    start - run - shutdown -a

    will abort the shutdown

    Original Poster Banned

    om4r;4723288

    Get it in to safe mode mate and try it from there. If not you will have … Get it in to safe mode mate and try it from there. If not you will have to do the old traditional dos way for coptying it over.But think safe mode will work. Press f8 when booting up



    does the same in safe mode

    Original Poster Banned

    Paddy Charlie;4723302

    Try downloadint the avast anti virus, it'll do a scan before booting so … Try downloadint the avast anti virus, it'll do a scan before booting so should pick up the virus before it activates



    cant download anything it wont stay on

    Original Poster Banned

    djnaff;4723311

    if its counting down that windows is shutting down start - run - shutdown … if its counting down that windows is shutting down start - run - shutdown -awill abort the shutdown



    it dosnt load the start button just my picture thats my desk top no buttons or icons

    well if its really really important then the last last resort could be to dual boot linux (i.e. ubuntu) which is free, onto the old machine and transfer the data to memory stick there..but i'm sure there's better ways than this one.

    oh and theres the swapping of the hard drive onto your new machine but thats a bit iffy if you've got warranty and the old system is really old and use different cables..and it could get infected again...

    can lend you my ide to usb adapter if you like
    take the old drive out the old computer and connect to the new one via usb
    just make sure all your virus defs are upto date

    If you can get your hands on a compatible Windows installation disc I'd attempt repair first.

    Original Poster Banned

    djnaff;4723438

    can lend you my ide to usb adapter if you liketake the old drive out the … can lend you my ide to usb adapter if you liketake the old drive out the old computer and connect to the new one via usbjust make sure all your virus defs are upto date


    thankyou for the offer but id rather not attach to my new computer as im not very good at that stuff... i do have antivirus on this one but id be worried id do something wrong and i dont want to lose my photos

    i know how to transfer to a memory stick so i was hoping there was some way i could get the old one to stay on

    Original Poster Banned

    abomination;4723461

    If you can get your hands on a compatible Windows installation disc I'd … If you can get your hands on a compatible Windows installation disc I'd attempt repair first.



    i have the disc that came with the comp but last time i did that i lost everything

    use command prompt in dos mode and copy manually thats if you know where they are stored

    xp or win98

    Original Poster Banned

    om4r;4723540

    use command prompt in dos mode and copy manually thats if you know where … use command prompt in dos mode and copy manually thats if you know where they are stored



    tried that still wont stay on

    Original Poster Banned

    djnaff;4723545

    xp or win98



    xp

    will send you my live xp boot disk (bartpe)if i can find it
    it loads windows from the cd
    also try turning all the powermanagement options off in the bios it sound more like the power button is stuck than a virus

    http://images.snapfiles.com/screenfiles/bartpe2.jpg

    Original Poster Banned

    djnaff;4723640

    will send you my live xp boot disk (bartpe)if i can find itit loads … will send you my live xp boot disk (bartpe)if i can find itit loads windows from the cdalso try turning all the powermanagement options off in the bios it sound more like the power button is stuck than a virus



    that would be great thankyou i will try the powermanagement thing and let you know.... it was a virus the antivirus picked it up and it was working fine still just really slow it was when i tried getting rid of it that it stopped loading windows

    When you doing the dos thing you shouldn't be loading windows. Use a win 98 boot disk and boot from there to do it. That should work as it wont hit windows. IF it still reboots its something else not the virus. Could be what was suggested above

    If you can find a copy then ERD commander is what you need, this will enable you to boot into the old pc and copy any data off onto another harddrive or memory stick. If you cannot get the software then I would go down the route of putting the old harddrive into an external drive caddy and connecting it to the new machine, you will then be able to get your photos and any documents that you require. The chances of the virus spreading to your new pc are remote unless you physically copy the infected file over to your new pc, however as you are only wanting photos etc then this should not be an issue as most virus's reside on the operating system to which you will not be touching. hope this helps sorry its abit long winded. :thumbsup:

    You could try using :

    knoppix.org/

    It's Linux, download + burn the image then you can run it from a CD on your old machine - once loaded it's possible to pick up on the harddrive and transfer across to usb.

    om4r;4723905

    When you doing the dos thing you shouldn't be loading windows. Use a win … When you doing the dos thing you shouldn't be loading windows. Use a win 98 boot disk and boot from there to do it. That should work as it wont hit windows. IF it still reboots its something else not the virus. Could be what was suggested above


    nope win98 won't read ntfs partitions


    wifey;4723521

    i have the disc that came with the comp but last time i did that i lost … i have the disc that came with the comp but last time i did that i lost everything


    thats the one but instead of re-installing windows, use it boot up and select repair using command prompt, will only work if your system bios can support usb devices

    Original Poster Banned

    maddogb;4724511

    nope win98 won't read ntfs partitionsthats the one but instead of … nope win98 won't read ntfs partitionsthats the one but instead of re-installing windows, use it boot up and select repair using command prompt, will only work if your system bios can support usb devices



    i just tried and it didnt give an option to repair only install and i really dont want to wipe my pictures

    wifey;4724727

    i just tried and it didnt give an option to repair only install and i … i just tried and it didnt give an option to repair only install and i really dont want to wipe my pictures



    guess its not an original xp cd then, the proper one will give you the option to "repair using a command prompt" at the first screen you see,
    back to the drawing board! or try the knoppix live cd above will be slow but should get u there simply

    Original Poster Banned

    djnaff;4723640

    will send you my live xp boot disk (bartpe)if i can find itit loads … will send you my live xp boot disk (bartpe)if i can find itit loads windows from the cdalso try turning all the powermanagement options off in the bios it sound more like the power button is stuck than a virus



    i did the powermanagement thing and no change but i did find out that spybot which i used may have been the cause and having spoken to others who have had the same problem it seems they call it the windows log on log off loop and the bart pe disk does fix the problem... so getting somewhere now :?

    Original Poster Banned

    maddogb;4725043

    guess its not an original xp cd then, the proper one will give you the … guess its not an original xp cd then, the proper one will give you the option to "repair using a command prompt" at the first screen you see, back to the drawing board! or try the knoppix live cd above will be slow but should get u there simply



    it is the original cd that came with the computer when i bought it.....

    wifey;4725098

    it is the original cd that came with the computer when i bought it.....


    sorry meant maybe it's a restore disk which is diff from an install disk
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