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    coolnewmobile cashback help pls!!

    Hi Guys,

    I was suppose to send my claim form this month but I didnt receive my bill (suspect that the postal strike messed it up). I contacted Vodafone and they sent me out another one but it says "copy bill" at the side of it. The bill looks original exceot for this.

    Is this is okay? I have asked repeatedly for one without "copy bill" on it and they says they cant do that.

    Do you think this will invalidate my claim?

    5 Comments

    Perfectly OK

    All dupe bills will say copy.

    Original Poster

    edi

    Perfectly OK :)All dupe bills will say copy.



    Edi you've no idea how relieved i am!!

    Here take some rep my good man! :thumbsup:

    Toybhoy

    Edi you've no idea how relieved i am!!Here take some rep my good man! … Edi you've no idea how relieved i am!!Here take some rep my good man! :thumbsup:



    He he .. thanks

    Its standard practice to ask for duplicate bills from the network in case you dont receive one.

    CoolNewMobile

    Along with the claim form, send us the original airtime bill showing … Along with the claim form, send us the original airtime bill showing your name, address, mobile number and tariff. You receive this by post from your network operator. We do not accept copies or online bills.



    CNM wont accept photocopies of original bills or online bills. The bill copy from the Network is still the Original bill.

    Original Poster

    Just got my claim rejected.

    Apparently they dont accept duplicate bills. Only the original that comes through the first time.

    Mine was lost in the postal strike and I sent duplicate away that vodafone sent me. I would recommend folk to stay away from these guys. I had a deal from e2save before who accepted photocopies and have longer claim days etc

    Hey Toybhoy

    I had a very similar problem as you postal strike etc, I was told by their staff duplicates were ok and now they have changed their T+C to accept web and online bills

    what reason did they give for the rejected claim?? was it missing page scam?

    anyhow, I have sent my claim for a month now....no confirmaton or rejection...I don't know which is the worse

    I may give them a ring tomorrow
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