Coronavirus and hotukdeals

Country Manager173
Posted 20th Mar
Hi all.

We know that the Coronavirus has taken over all of the news, social media, and already many deals and discussions on here too. And while we hope this site can provide some distraction and appreciate some may think “Oh no, please not another post!”, we also know how serious the situation is. So we think it is necessary to let you know how the situation will affect what you see on hotukdeals and some parts of how we work at the moment, and that it is likely it could affect it even more in the future.

Of course, we cannot see the future and know no more than you do. Because of the dynamics of the situation, we cannot make any precise predictions as to what might change exactly and when, or whether anything further will change at all for hotukdeals or not.

As a company, we too are naturally facing new challenges. Last Wednesday we changed company policy to say anyone who wants to can work from home can do so (normally we are about 50/50), then one day later we made home office compulsory. Not primarily because of the fear that an employee might fall ill (although this of course also played a role), but above all in order to do justice to our social responsibility and to limit social contact or rather physical proximity and - if it is in our power -to slow down the spread of the virus as much as possible.

We are in the lucky position of being able to do the vast majority of tasks in our jobs from home - though we appreciate many people cannot. Many of you will be working from home by now and are probably working out (like we are!) that this causes new problems: How can you work at home if you have to take care of the children at the same time? How does the cooperation work if you can't just chat with someone for a short time over a coffee? How do you make sure that the normal and absolutely necessary ‘off topic’ chatting between colleagues can still take place?

Thanks to a great team of management, HR and others, I think we are very well positioned and prepared (or as well as we can), but of course we don't know exactly what it will be like when perhaps entire supply chains break down and there may simply be no more deals in the true sense of the word, because no retailer has more planning security and their own budget for such actions is reduced.

Or alternatively, maybe the site will be flooded with deal submissions as more and more people self-isolate or work from home, and we will have the opposite challenge of dealing with the moderation of all that content to keep the site usable.

We will therefore analyse the situation on a daily basis and, based on our information, make the decisions that seem most reasonable to us. Due to the dynamics of the whole situation, we will probably not be able to think about every decision for days, but may be forced to react quickly or, in the best case, act naturally.

Just for example, some threads that previously would be placed in discussions may be moved to deals, if we think that will get important information to people more quickly. You may also see some different types of content published and promoted compared to usual - we check what users are looking for in our search, and also follow the news closely (for instance, at the moment we are giving greater prominence to information about supermarkets, and freebies you can use to pass the time, than we normally would)

Of course we will keep you informed about every major change. And of course your feedback is still very important to us. Nevertheless I ask for your understanding if you are dissatisfied with one of our decisions or changes, and patience if we aren’t able to communicate instantly any changes as they often happen a a very fast pace.. I can assure you that we will always try to make decisions in the interest of the whole community or that this is by far our highest priority. Since the situation is completely new for us and we don't have a master plan for something like this in our drawer, we will certainly make mistakes!

After considering back and forth, I have decided to leave the comments open here. We won’t have definitive (or sometimes any!) answer to your questions, and I know that can be frustrating. But we really do want to hear how you are doing, and how you feel we are doing, so please do comment below- but hopefully you can be patient if we don’t have all the answers Also please, this is not the right place to discuss the ins and outs of COVID-19 or government policy.

--------------------

And finally, I would like to take the opportunity to ask you to do everything in your power to slow down the spread of Corona as much as possible:

- Pay attention to hygiene and rather wash your hands once too often (although there is actually no such thing as too much)!

- Avoid unnecessary physical contact / proximity to other people!- Refrain from stockpiling! This means that people who belong to risk groups have to go to the supermarket more often.

- If you do not belong to a risk group: Check whether you can help your neighbours, acquaintances or relatives if they themselves belong to a risk group, e.g. by buying food. Many neighbourhoods seem to be setting up schemes to check on vulnerable people, so you can volunteer there. Let us know if you see any online/nationwide ones and I can add them here:

Member @MrBeansDrivingInstructor has suggested nextdoor.co.uk/, which also has smartphone apps - I'm going to try these out

And otherwise: Stay at home if possible, and stay safe!

------------------------

Temporary updates to posting/community rules


As mentioned in the post, we are going to make a lot more, quicker changes to rules to cover this uncertain period, and I will keep a log of the main ones here

Deals not allowed

  • Any deals that mean you have to go in-store - including click and collect (apart from the supermarket exclusion below). Any prices for deals must now include delivery cost
  • If NHS discounts require going in-store, we’re afraid these will no longer be allowed either
  • Supermarket non-essentials where you cannot have delivery. So all of these items need a message in the title eg (Min basket £40 + up to £4 delivery) for Tesco

Still allowed

  • Any deals which allow Delivery
  • Petrol / Diesel price offers still allowed.
  • In-store supermarket deals for essentials (food, health& beauty, medicine). Not toys, garden equipment etc. We will also be warning not to take a special trip as stock cannot be guaranteed.
Community Updates
Official Announcements
Top comments
Cheers for the notification. I'm sure you guys; like many others; are trying your best to perform as normally as you possibly can under such extraordinary conditions but it IS difficult so thank you all for your continued effort.

I hope you are all currently well and; more importantly; stay that way!

Kind regards, Phsy.
dead4red6920/03/2020 10:58

These are empty words and incredibly hypocritical when you're still …These are empty words and incredibly hypocritical when you're still promoting deals in cafes, pubs, and restaurants.


I've just scrolled down the 'restaurants' category page and every deal as far down as i got was for 50%/25% discounts for NHS staff and key workers. I don't believe this is hypocritical at all - these people are absolutely vital during this time and I think it's brilliant that restaurants/cafes are looking after them.

If you see any new deals posted that you think are inappropriate, please do flag them.
If only for this one time, it's time to pull together and put any differences behind in my opinion, life is getting stressful enough, people want to come on here and enjoy themselves (get away from reality if you like) without reading arguments in threads, I'm no angel at all and I love a bit of banter (even if close to the bone now and again ), but now isn't the time for arguing I don't think. Peace out

Of course, no one has to agree with me
dead4red6920/03/2020 11:56

Today's top deal is nandos. There is no justification for this.By having …Today's top deal is nandos. There is no justification for this.By having nandos as a deal, let alone the top deal, you're promoting and encouraging people to go out and socialise in direct contradiction to public health England (and your very own words 'Stay at home if possible, and stay safe!').Helping to prolong the pandemic is not helping NHS staff, it is counter productive and dangerous, going to restaurants is the exact opposite of what the NHS wants.


Maybe if the public left some food on the shelf it might makes things a bit easier, i doubt many people working on shifts have stood much chance getting anything decent for the last week. Last time i went shopping with the wife after her shift we managed to get chocolate, apples and some soup. Getting a takeout from Nandos seemed like a good option compared to random tin of food on toast. And considering everyone else in the que were also NHS workers doing the same thing i can't see why it's an issue.
173 Comments
Cheers for the notification. I'm sure you guys; like many others; are trying your best to perform as normally as you possibly can under such extraordinary conditions but it IS difficult so thank you all for your continued effort.

I hope you are all currently well and; more importantly; stay that way!

Kind regards, Phsy.
Phsycronix20/03/2020 10:24

Cheers for the notification. I'm sure you guys; like many others; are …Cheers for the notification. I'm sure you guys; like many others; are trying your best to perform as normally as you possibly can under such extraordinary conditions but it IS difficult so thank you all for your continued effort.I hope you are all currently well and; more importantly; stay that way!Kind regards, Phsy.


thank you - and you too
Thanx for sharing this info and keeping us informed. You lot keep safe too!
These are empty words and incredibly hypocritical when you're still promoting deals in cafes, pubs, and restaurants.
dead4red6920/03/2020 10:58

These are empty words and incredibly hypocritical when you're still …These are empty words and incredibly hypocritical when you're still promoting deals in cafes, pubs, and restaurants.


I've just scrolled down the 'restaurants' category page and every deal as far down as i got was for 50%/25% discounts for NHS staff and key workers. I don't believe this is hypocritical at all - these people are absolutely vital during this time and I think it's brilliant that restaurants/cafes are looking after them.

If you see any new deals posted that you think are inappropriate, please do flag them.
Dan20/03/2020 11:13

I've just scrolled down the 'restaurants' category page and every deal as …I've just scrolled down the 'restaurants' category page and every deal as far down as i got was for 50%/25% discounts for NHS staff and key workers. I don't believe this is hypocritical at all - these people are absolutely vital during this time and I think it's brilliant that restaurants/cafes are looking after them.If you see any new deals posted that you think are inappropriate, please do flag them.


NHS staff are following the instructions of the cheif medical officer and practising social distancing. They're not visiting cafes and restaurants, theses 50% offers are shameless attempts at promotion by companies at a time of crisis.

There is no justification for hukd to be promoting irresponsible and dangerous behaviour that puts people's lives at risk and will cause the pandemic to be prolonged.
dead4red6920/03/2020 11:23

NHS staff are following the instructions of the cheif medical officer and …NHS staff are following the instructions of the cheif medical officer and practising social distancing. They're not visiting cafes and restaurants, theses 50% offers are shameless attempts at promotion by companies at a time of crisis. There is no justification for hukd to be promoting irresponsible and dangerous behaviour that puts people's lives at risk and will cause the pandemic to be prolonged.


These establishments have all got their own rules to help protect people - the vast majority are now takeaway only, don't use reusable cups, or sit people at long distances from each other.

I would completely agree with you if we were encouraging people to go out when they should be staying at home, or if these places weren't taking measures. Anyone who can stay at home, definitely. But criticising offers to help NHS staff is surprising to me.

However, like I say in the post, we take the best decision we can to balance all user interests/social responsibility - and some members will disagree, which is fine. I just don't think it's fair to call the post empty and hypocritical.
Edited by: "Dan" 20th Mar
Dan20/03/2020 11:42

These establishments have all got their own rules to help protect people - …These establishments have all got their own rules to help protect people - the vast majority are now takeaway only, don't use reusable cups, or sit people at long distances from each other.I would completely agree with you if we were encouraging people to go out when they should be staying at home, or if these places weren't taking measures. Anyone who can stay at home, definitely. But criticising offers to help NHS staff is surprising to me.


Today's top deal is nandos. There is no justification for this.

By having nandos as a deal, let alone the top deal, you're promoting and encouraging people to go out and socialise in direct contradiction to public health England (and your very own words 'Stay at home if possible, and stay safe!').

Helping to prolong the pandemic is not helping NHS staff, it is counter productive and dangerous, going to restaurants is the exact opposite of what the NHS wants.
Never knew we had a country manager. What’s that about??
Thanks @Dan

I think it’s great to see lots of positive and helpful content been uploaded by both staff and members over the last week.

Been really nice to see what a great community HUKD’s is
Edited by: "myusernamehasgone234" 20th Mar
Misslovely20/03/2020 12:11

Never knew we had a country manager. What’s that about??


We had site update this week, old titles had changed internally a while ago so just aligning them
dead4red6920/03/2020 13:14

https://twitter.com/NHSMillion/status/1240735014049984526?s=19But, yeah, …https://twitter.com/NHSMillion/status/1240735014049984526?s=19But, yeah, go to nandos...


They also tweeted this last night

twitter.com/NHS…270
Dan20/03/2020 13:20

They also tweeted this last night …They also tweeted this last night https://twitter.com/NHSMillion/status/1240741435680395270


You have no moral or ethical justification for promoting nandos.

Profit before people...
Dan20/03/2020 13:20

They also tweeted this last night …They also tweeted this last night https://twitter.com/NHSMillion/status/1240741435680395270


Responses from an actual NHS employee:

twitter.com/tas…=19
"The mixing in pubs and restaurants and so on is really part of allowing the disease to spread. It needs to stop, and it needs to stop among young people as well as among older people."

Professor Sir Patrick Vallance, UK Government Chief Scientific Adviser
dead4red6920/03/2020 13:29

You have no moral or ethical justification for promoting nandos. Profit …You have no moral or ethical justification for promoting nandos. Profit before people...



Profits? We don't get paid for Nandos deals. They're instore/restaurant. It is incredibly unfair to start suggesting we're making decisions based on money. We've made our stance clear as have you. We cannot agree on that which is fine.

With the above in mind, lets draw a line under this topic. If our position changes on this then the thread will be updated.
dead4red6920/03/2020 11:23

NHS staff are following the instructions of the cheif medical officer and …NHS staff are following the instructions of the cheif medical officer and practising social distancing. They're not visiting cafes and restaurants, theses 50% offers are shameless attempts at promotion by companies at a time of crisis. There is no justification for hukd to be promoting irresponsible and dangerous behaviour that puts people's lives at risk and will cause the pandemic to be prolonged.


If NHS staff are listening to the rules, then promotion or not, no one will gain.

You will find many of these deals will go hot as it give people a sense of well being and a quick feel good factor. I’m more cynical than the next person. However 1m staff need to be seen to be appreciated as it’s very hard on them at the moment.

We also can’t forget the 100s of thousands more that are holding up the country in other ways that see no ‘promotional’ appreciation.

You’re passionate about this but at the same time I believe HUKD will adapt and remove/promote where appropriate. Trust me I’ve had my own doubts on moderation.
Oneday7720/03/2020 14:19

If NHS staff are listening to the rules, then promotion or not, no one …If NHS staff are listening to the rules, then promotion or not, no one will gain. You will find many of these deals will go hot as it give people a sense of well being and a quick feel good factor. I’m more cynical than the next person. However 1m staff need to be seen to be appreciated as it’s very hard on them at the moment. We also can’t forget the 100s of thousands more that are holding up the country in other ways that see no ‘promotional’ appreciation. You’re passionate about this but at the same time I believe HUKD will adapt and remove/promote where appropriate. Trust me I’ve had my own doubts on moderation.


I don't think promotion of behaviour that is dangerous, irresponsible, and counter productive; behaviour that makes the work the NHS does even more demanding and stressful would be appreciated.
Hukd are now deleting comments.

All I asked was for them to explain their moral and ethical justification for continuing to promote irresponsible behaviour that is putting lives in danger.
dead4red6920/03/2020 15:00

Hukd are now deleting comments.All I asked was for them to explain their …Hukd are now deleting comments.All I asked was for them to explain their moral and ethical justification for continuing to promote irresponsible behaviour that is putting lives in danger.


Chill my friend. We have enough issues going on as it is. It may well be profiteering but nhs staff do still need to eat (even if just takeaways) and this is a discount.
Edited by: "SweatySock" 20th Mar
dead4red6920/03/2020 11:56

Today's top deal is nandos. There is no justification for this.By having …Today's top deal is nandos. There is no justification for this.By having nandos as a deal, let alone the top deal, you're promoting and encouraging people to go out and socialise in direct contradiction to public health England (and your very own words 'Stay at home if possible, and stay safe!').Helping to prolong the pandemic is not helping NHS staff, it is counter productive and dangerous, going to restaurants is the exact opposite of what the NHS wants.


Maybe if the public left some food on the shelf it might makes things a bit easier, i doubt many people working on shifts have stood much chance getting anything decent for the last week. Last time i went shopping with the wife after her shift we managed to get chocolate, apples and some soup. Getting a takeout from Nandos seemed like a good option compared to random tin of food on toast. And considering everyone else in the que were also NHS workers doing the same thing i can't see why it's an issue.
dead4red6920/03/2020 14:39

I don't think promotion of behaviour that is dangerous, irresponsible, and …I don't think promotion of behaviour that is dangerous, irresponsible, and counter productive; behaviour that makes the work the NHS does even more demanding and stressful would be appreciated.



If someone tells you to 'stick your hand in a fire', naturally, a normal individual with half a brain wouldn't, so why get so ansie over a few promotions. Use some common sense, HUKD aren't forcing you to do anything.
If only for this one time, it's time to pull together and put any differences behind in my opinion, life is getting stressful enough, people want to come on here and enjoy themselves (get away from reality if you like) without reading arguments in threads, I'm no angel at all and I love a bit of banter (even if close to the bone now and again ), but now isn't the time for arguing I don't think. Peace out

Of course, no one has to agree with me
Does she come with the Coriander virus?
Mmm...actually, no, I can't even joke along with that, I can't remember what coriander tastes like

I think some others should just sod off. We're all still here, we're surviving. We're carrying on. As this site does
maccy1i20/03/2020 15:09

If only for this one time, it's time to pull together and put any …If only for this one time, it's time to pull together and put any differences behind in my opinion, life is getting stressful enough, people want to come on here and enjoy themselves (get away from reality if you like) without reading arguments in threads, I'm no angel at all and I love a bit of banter (even if close to the bone now and again ), but now isn't the time for arguing I don't think. Peace out Of course, no one has to agree with me



I agree, but trolling will get worse because one of the reasons they do it is they're scared and want to be heard. Best not to engage, knowing the majority of people in the real world are kind and considerate of others. The self-righteous and entitled will not prevail through this.
Edited by: "Anx10us" 20th Mar
Anx10us20/03/2020 15:21

I agree, but trolling will get worse because one of the reasons they do it …I agree, but trolling will get worse because one of the reasons they do it is they're scared and want to be heard. Best not to engage, knowing the majority of people in the real world are kind and considerate of others. The self-righteous and entitled will not prevail through this.


Your user name is not helping me
I sense the end is near.
maccy1i20/03/2020 15:25

Your user name is not helping me



If it helps, I have it because I like the sound of the word, not what it represents.
Dan20/03/2020 13:18

We had site update this week, old titles had changed internally a while …We had site update this week, old titles had changed internally a while ago so just aligning them


So you was who 1st??
Anx10us20/03/2020 15:52

If it helps, I have it because I like the sound of the word, not … If it helps, I have it because I like the sound of the word, not what it represents.


...now, that helps a little bit
Dan20/03/2020 16:17

Planty720


never heard that one too
Oh well you all must be hiding somewhere
Misslovely20/03/2020 16:18

never heard that one tooOh well you all must be … never heard that one tooOh well you all must be hiding somewhere


He joined the team last year so that may be why.

pepper.pr.co/185…one


I think the 'About us' page could perhaps be updated.
hotukdeals.com/about
Krypto_Pennyworth20/03/2020 16:39

He joined the team last year so that may be …He joined the team last year so that may be why.https://pepper.pr.co/185952-hotukdeals-announces-new-head-of-content-and-community-as-the-deal-sharing-site-celebrates-its-two-million-members-milestoneI think the 'About us' page could perhaps be updated.https://www.hotukdeals.com/about


Thanks The about us page is ready to be relaunched, any day now...!
chaank20/03/2020 15:07

If someone tells you to 'stick your hand in a fire', naturally, a normal …If someone tells you to 'stick your hand in a fire', naturally, a normal individual with half a brain wouldn't, so why get so ansie over a few promotions. Use some common sense, HUKD aren't forcing you to do anything.


I suppose the absolutely massive difference is there isn't anyone posting deals saying 'stick your hand in a fire' and mods and admin saying, yeah that's all absolutely fine, it's only a bit of fire.
Great post - but please update to keep hands moisturised due to extra washing (a lot of soaps can dry out hands)
I know too well as I have to wash my hands many, many times during the day as a dental student!
Well that's better written than half the 40 odd emails I've had off various companies this week.
dead4red6920/03/2020 17:53

I suppose the absolutely massive difference is there isn't anyone posting …I suppose the absolutely massive difference is there isn't anyone posting deals saying 'stick your hand in a fire' and mods and admin saying, yeah that's all absolutely fine, it's only a bit of fire.

The trick is to think for yourself. I wish people would stop making excuses for being the sheep some of them are. These are simple logical choices. Give me strength. Anyway back to Doom Eternal.
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