Could I please get you opinions on SKY Broadband ??

23 replies
Found 10th Sep 2008
As per the title really I am on AOL atm but am looking to get sky
TV, Phone and Broadband.
What is sky broadband like?
I have a DG834GT router with 3 laptops, 1 PC and a Nintendo Wii
hooked up to it, can I leave this as it is?
Is it worth paying £5 or £10 for the faster speeds?
Any help will be greatly appreciated.......

23 Comments

I got it, and haven't looked back. Also, changed from their router to my own Zoom X6 and get great DL speeds. What do you want for £5/month.

Moving to Misc. "Feedback" is for HUKD problems, questions and suggestions only. Thanks.

Original Poster

Sorry Duckmajicuk2, Thanks

I hate them aaargh! Didn't employ me :-P

Thinks it's great...... bit of a ball ache when trying to get set up initially (think that was cos they'd only just started doing it, and it was all new to them) but am on the £10 package and never had a problem since.

Banned

Good mornign SImon my friend ... MC ... care to join us in the shed for a bit ?

Original Poster

Dell_in_the_bed;2935459

Good mornign SImon my friend ... MC ... care to join us in the shed for a … Good mornign SImon my friend ... MC ... care to join us in the shed for a bit ?


Good morning, Where is "the shed"?
( sorry I have yet to wake up this morning! )

ive had it at home for a while now, only had one problem where the line just stopped working but that was fixed within the day. Downloaded a lot to and have never been warned of capped or anything.

the problem with sky broadband is whether or not you actually get onto their own broadband or end up on sky connect which is just basically BT internet re-branded. it might be worth phoning and asking whether you'll connect to and easynet exchange, if you do i'd definitely recommend upgrading to at least the £5 package

Dont go to sky. My girlfriend has been with them for 4 years and ive been living with her for the last 9 months and had so many problems with routers, internet connection and its beginning to annoy me. the router stopped working other week so they send us a new one.(started changing my mind on sky) then it arrived. We had 4 laptops a ps3 and a wii running on it normally. Having trouble with one laptop whilst stood next to the router

I've been on the £5 package since they started doing broadband, I've never had a problem.

Original Poster

Thanks for you feedback people.
Anyone now if I can keep my setup like it is?

Have this booked for installation in about a week for the sky+ broadband and phone. They have agreed to credit me the installation fee for having the BT line installed once it appears on my bill, hope it goes through smoothly.

I wondered if anyone can tell me if its ok using just 1 phone socket for the sky+, router and the telephone and how the router is likely to perform in a house with thick stone walls?

There has been a lot of confusion regarding the phone as I took the £17 a month offer which I think means you have to have phone calls with sky rather than bt so had to make sure I was on the basic line rental for bt so not to break any contract with bt. I have since realised that the £17 one is just base with a 2gb per month usage so I'm hoping they will let me upgrade that to the mid but without having to have the unlimited phone and extra mixes so it will only go up to £22

Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?

yeah you should just be able to keep your original router etc.

karen4u;2935834

Another thing, is it really necessary to keep the sky+ connected to the … Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?




No, I unplugged it as soon as the engineers left. You only need it if you want to order movies and the like.

Original Poster

karen4u;2935834

Have this booked for installation in about a week for the sky+ broadband … Have this booked for installation in about a week for the sky+ broadband and phone. They have agreed to credit me the installation fee for having the BT line installed once it appears on my bill, hope it goes through smoothly.I wondered if anyone can tell me if its ok using just 1 phone socket for the sky+, router and the telephone and how the router is likely to perform in a house with thick stone walls?There has been a lot of confusion regarding the phone as I took the £17 a month offer which I think means you have to have phone calls with sky rather than bt so had to make sure I was on the basic line rental for bt so not to break any contract with bt. I have since realised that the £17 one is just base with a 2gb per month usage so I'm hoping they will let me upgrade that to the mid but without having to have the unlimited phone and extra mixes so it will only go up to £22Another thing, is it really necessary to keep the sky+ connected to the phone socket for the first 12 months? Can they check or do anything if you don't?


I am paying the £25 so that I do not have to do this
( it would involve quite a bit of cable around the house!! )

YES they do check
( once a month they send a request to your box to check it's still connected
to the phone )

Original Poster

guerilla;2935902

yeah you should just be able to keep your original router etc.


I hope so as it took ages for me to set it up, Thank you

midlandscomics;2935412

Thinks it's great...... bit of a ball ache when trying to get set up … Thinks it's great...... bit of a ball ache when trying to get set up initially (think that was cos they'd only just started doing it, and it was all new to them) but am on the £10 package and never had a problem since.


Just left AOL and snap..

Lulu'sMammy;2935994

Just left AOL and snap..



told you it was ok :thumbsup:

bit worried that you got ball ache too though :w00t:

midlandscomics;2936024

told you it was ok :thumbsup:bit worried that you got ball ache too … told you it was ok :thumbsup:bit worried that you got ball ache too though :w00t:


Yeah a bit tender today, i waxed them last night...lmao!!

Lulu'sMammy;2936064

Yeah a bit tender today, i waxed them last night...lmao!!



that explains it then..... I'll sleep better now :-D

simon012;2935975

I hope so as it took ages for me to set it up, Thank you



im pretty sure its the router that they sent me and have used since so you should be able just to use your existing one. there should be a setting in your router to auto detect the sky settings once you line is activated

Sky broadband is excellent. I have the 8mb package an have never had it dipped before 7mb.

you'll need to use the sky router as your username and password is hard-wired inside the router, there are tools to extract these details, but not sure if it works on all of Sky's routers. Plenty of info on ]skyuser.co.uk - really useful place to do some homework and improve / stabilise your connection speed.
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