Credit Card Fraud with Argos Click and Collect

Posted 12th Feb 2018

I beleive i had my card stolen before i received it, I received my PIN through, phoned the CC company and they said the card was used online in Argos

It appears they have ordered some electronic equipment online, and went in with click and collect, and all you need is an email confirmation with number, no id or anything

What will happen with charge as its my first credit card after getting my rating back on track

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8 Comments

12th Feb 2018

you'll get it back because you have protection, call your card issuer

12th Feb 2018

They can check the cctv. You should report it to the police too

13th Feb 2018

Thanks, just getting some reassurance, i said to the CC company should i call police and they said that they will deal with it internaly

13th Feb 2018

You need crime number from the police before they deal with it.

13th Feb 2018

before the credit card company will deal with it?

13th Feb 2018

Your credit card provider will deal with it, now that you have reported the issue. They should send you a new one but they may not do so until they have investigated why the card did not get to you.

Unless you have been instructed by your credit card provider to report the incident to the police, you don't have to do so.

13th Feb 2018

Or you can collect from the bank with ID which might be safer

14th Feb 2018

Seems strange that Argos would not present the card issuer's VerifiedbyVisa or SecureCode challenge page at time of the online order, or even the fraudster was able to correctly guess or setup the code.

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