Credit Card Fraud with Argos Click and Collect

Found 12th Feb

I beleive i had my card stolen before i received it, I received my PIN through, phoned the CC company and they said the card was used online in Argos

It appears they have ordered some electronic equipment online, and went in with click and collect, and all you need is an email confirmation with number, no id or anything

What will happen with charge as its my first credit card after getting my rating back on track

Ask Finance & Utilities

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8 Comments

12th Feb

you'll get it back because you have protection, call your card issuer

12th Feb

They can check the cctv. You should report it to the police too

Original Poster

13th Feb

Thanks, just getting some reassurance, i said to the CC company should i call police and they said that they will deal with it internaly

13th Feb

You need crime number from the police before they deal with it.

Original Poster

13th Feb

before the credit card company will deal with it?

13th Feb

Your credit card provider will deal with it, now that you have reported the issue. They should send you a new one but they may not do so until they have investigated why the card did not get to you.

Unless you have been instructed by your credit card provider to report the incident to the police, you don't have to do so.

13th Feb

Or you can collect from the bank with ID which might be safer

14th Feb

Seems strange that Argos would not present the card issuer's VerifiedbyVisa or SecureCode challenge page at time of the online order, or even the fraudster was able to correctly guess or setup the code.

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