Customers using an outdated software version on Kindle e-readers require an important software update by March 22, 2016 in order to continue to download Kindle books from the Cloud, access the Kindle Store and use other Kindle services on their device.
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The following devices require the latest software version:
Device and Year Software Version Your Device Needs Update via Wireless (2G/3G) or Wi-Fi
Kindle 1st Generation (2007) 1.2.1 Use Wireless
Kindle 2nd Generation (2009) * 2.5.8 Use Wireless
Kindle DX 2nd Generation (2009) * 2.5.8 Use Wireless
Kindle Keyboard 3rd Generation (2010) ** 3.4.2 or higher Use Wi-Fi
Kindle 4th Generation (2011) 4.1.3 or higher Use Wi-Fi
Kindle 5th Generation (2012) 4.1.3 or higher Use Wi-Fi
Kindle Touch 4th Generation (2011) ** 184.108.40.206 or higher Use Wi-Fi
Kindle Paperwhite 5th Generation (2012) ** 220.127.116.11 or higher Use Wi-Fi
Kindle Paperwhite 6th Generation (2013) No Update Needed No Update Needed
Kindle 7th Generation (2014) No Update Needed No Update Needed
Kindle Voyage 7th Generation (2014) No Update Needed No Update Needed
Kindle Paperwhite 7th Generation (2015) No Update Needed No Update Needed
* For these devices, even if you are running software version 2.5.8, if you have not connected to wireless (2G/3G) since October 5, 2015, please connect now.
** For these devices, even if your device has built-in 3G, you will need to connect to Wi-Fi to receive the latest software update.
If you are not sure which Kindle e-reader you have, please consult Which Kindle E-reader do I have?
Update Your Kindle E-Reader via Wi-Fi
If your Kindle e-reader does not have the latest software version, connect your device to Wi-Fi to receive the software update.
To update your Kindle once connected to Wi-Fi:
From the Home screen of your Kindle, select Menu or tap the Menu icon, then choose Sync and Check for Items.
Plug your Kindle in and leave your Kindle plugged in and connected to a Wi-Fi network overnight.
While asleep, the software update will download and install automatically. Your device may restart multiple times during the update process.
You will get a final confirmation letter titled 03-2016 Successful Update on your device when the update is complete. You can find the letter by viewing all items in your Kindle Library, and then sorting the items by Recent.
If you’re not sure if your device has the latest version, go to Determine Your Kindle E-Reader Software Version.