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Currys - Advertising Samsung 5 Year TV Guarantee which doesn't exist

Posted 6th Aug 2021
I purchased a Samsung TV from Currys online which I'm happy with however when I tried to register the advertised 5 year guarantee with Samsung I was told they do not provide this with TV's purchased from Currys!

The TV was a 2020 model and is no longer showing on the website but I do have a screenshot from my browser showing the advertised 5 year guarentee (shown below).

Currys still show this for numerous other Samsung TV's and when I rang their useless customer services they didn't seem to understand it as they couldn't find the product on their own website anymore!

Other than returning the perfectly good TV is there anything I can do to resolve this?


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