currys cannot repair my 42 inch plasma...

so they have sent me a letter to take to a store and receive my replacement at a value of £549 does anyone know what normally happens as i have already bought a new plasma!

16 Comments

yes, you take the broken plasma to the store and you get a replacement....then you will have 2 plasma tv's!!!

ill hav it if u dont mind

Original Poster

nooooooooooo they took the plasma away on christmas eve! and we only just got the letter today to say they canot repair itso take this letter to a store of your choice and they will give you a replacement one and the value is £549!
but i remember someone saying to me they had similiar and they didnt need a tv so currys let them use the voucher to buy other things!

wulshaz;7628517

nooooooooooo they took the plasma away on christmas eve! and we only just … nooooooooooo they took the plasma away on christmas eve! and we only just got the letter today to say they canot repair itso take this letter to a store of your choice and they will give you a replacement one and the value is £549!but i remember someone saying to me they had similiar and they didnt need a tv so currys let them use the voucher to buy other things!



ask them to use it as store credit then. Given that its a replacement then it shouldnt matter what you buy with it. Ask and yee shall find out!!!!!

:-D

yh u can buy what ever you like

wulshaz;7628517

nooooooooooo they took the plasma away on christmas eve! and we only just … nooooooooooo they took the plasma away on christmas eve! and we only just got the letter today to say they canot repair itso take this letter to a store of your choice and they will give you a replacement one and the value is £549!but i remember someone saying to me they had similiar and they didnt need a tv so currys let them use the voucher to buy other things!



Generally they'll always let you use it to buy anything you want...they just want the sale and any change will go onto a gift card

get store credit you dont need to buy a tv then sell the voucher on here or ebay for cash.

Original Poster

cheers thanks guys will go tomorrow

waterloo;7628553

get store credit you dont need to buy a tv then sell the voucher on here … get store credit you dont need to buy a tv then sell the voucher on here or ebay for cash.



Cant sell the vouchers on here....

You will have a insurance card most likely, will say on letter value of xxx and you can use this towards any other item in Currys/pc world

Original Poster

yeh it says £549 i really dont need anything electrical atm so dont know what to do maybe wait and buy youngest son a laptop for christmas!

Original Poster

waterloo;7628553

get store credit you dont need to buy a tv then sell the voucher on here … get store credit you dont need to buy a tv then sell the voucher on here or ebay for cash.



nah i will use it for something as if i get cash i would just squander it!

when this happened a few years ago to me in regards to a surround system it had to be spent originally in the dvd/sound department however they let me spend it on anything tv related in the end, thus managers discretion i believe.

Original Poster

awoodhall2003;7629346

when this happened a few years ago to me in regards to a surround system … when this happened a few years ago to me in regards to a surround system it had to be spent originally in the dvd/sound department however they let me spend it on anything tv related in the end, thus managers discretion i believe.


i was thinking it might come down to that and thought well i will just say i am going to another store and that way they would lose the sale!!

wulshaz;7629382

i was thinking it might come down to that and thought well i will just … i was thinking it might come down to that and thought well i will just say i am going to another store and that way they would lose the sale!!



yeah do it they probably will be inclined to keep you at that store then.

Original Poster

well i went tonight and they or she said i need to phone and say i dont need a tv!!! i said but you might lose the sale? mmmmm total crap!!!! and full of crap!!!!!!!!
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