Hey there guys, anyone been able to get a refund in the last 5 weeks from currys as I am really struggling to get one,.I have been in contact with them non-stop since the 12th April as I didn't receive my order and they said unfortunately the items I ordered are out of stock, so they kindly offered to wait or for a refund. As they couldn't confirm a delivery date I asked for a refund. It has been 5 weeks and I have had non-stop communication with their customer service which is a third party company called TeamKnowHow and I have yet to have a refund be issued/processed. They keep throwing the same line at me that one has been requested but the online team has yet to respond to their request.
I have even seen news articles such as this online - thisismoney.co.uk/mon…top
so now I am getting a bit worried as it's an expensive order.
Any advice would be incredibl helpful thank you